"Melissa pleasantly was eager to help! She was extremely knowledgeable on the different types of cheese and offered sampling of her recommended selection."
"The employees are always so courteous, friendly & especially helpful!!!"
"The associates who assisted me, were very helpful."
"The staff are truly great when ordering via the phone. In all the years I've been ordering cakes I've never been disappointed."
"If you have a problem finding something employees actually escort you to the product."
"Always a wonderful experience, especially with Melissa in the deli."
"The staff was helpful and knowledgeable."
Cons:
"Then next day lady at customer service couldn't look up from credit card I used."
"The employees are not friendly."
"His lack of professional decorum and absence of knowledge of customer service tells me that this manager has no idea of what the word respect means."
"When you mention it to an employee, they’re either rude or shrug with a 'that’s the way it is' attitude."
"Terrible, two high school boys at register, Didn't get everything I purchased."
"The ShopRite itself is fine; however, Josephine at the flower counter is exceptionally rude."
"A young lady at the self check out had a terrible customer service with a bad attitude."
Store & Product Availability
Pros:
"Large selection. Open all day 24-hours is a major plus."
"Love this shoprite food is normally fresh."
"The store is well stocked."
"It's clean, well stocked, with great selection and variety."
"Good prices and fantastic selection."
"They have a very large vegetable and fruit section and a natural and organic foods aisle."
"This is a great store, with fresh produce and a wide selection."
Cons:
"Lots of empty shelves no matter when you shop."
"The shelves were empty except for 2 trays of fried chicken."
"The deli closes at 4:00 pm all orders have to placed by the kiosk and the refrigerator is so small that it's over crowded."
"I must say the produce selection is not that great the prices are high and there is not a lot of variety."
"The grab and go deli section looked pitiful and barely had any cheese."
"Usually i find myself not being able to find things on the shelves for sale items or specialty."
"Multiple items were out of stock on a Sunday afternoon."
Store Cleanliness & Layout
Pros:
"Love the Clark ShopRite!!! It's always clean & since the aisles are wide, even if is busy, it is easy to get around and in & out!!!"
"From most of my shoprite experiences, I would have to say this Shoprite is a winner. Not only is it clean, it looks new, hip, and very natural."
"The store is always clean, smells nice, and is stocked with everything you want or need."
"The store itself is very nice. It's kept clean and neat."
"The entire place looks very organized."
"It's always clean in there and usually have a good inventory for sales."
"This place is clean and it has a lot of products."
Cons:
"The produce department seems to be poorly managed."
"The store is older so it doesn't look that great when you walk in."
"The store is always way over crowded and kind of dirty honestly."
"Ice Cream freezer almost empty, bread isle messy with little that's there but mainly empty."
"This place used to be great. Now it's run down."
"Now it's run down, small and has a minimal selection."
"Visited the shoprite at 7pm on a Tuesday. All the salad shelves were empty."
Parking & Accessibility
Pros:
"Parking lot is too crazy but much cleaner than Linden Shoprite."
"Great parking."
"Ample parking is available."
"Easy to get to from Central Avenue or Raritan Road in Clark."
"Such a convenient location too! Off the Parkway and back on the road again."
Cons:
"The location makes entering the property very difficult."
"Parking sometimes is a challenge."
"The parking lot is a collection of 'one way' aisles that are difficult to navigate."
"A bit of a challenge getting out of the parking lot, especially during the evening rush hour."
"Parking is horrific, don't waste your time and money."
"The parking lot is way too small for the store."
"The parking lot is hazardous...way too crowded, small spaces, cars darting about."
Staff & Service
Pros:
"Pharmacy, scrunchy playhouse, nutritionist are all great accommodations for such a nice supermarket."
"The employees are always extremely friendly and personable."
"The people who work there are really helpful."
"Employees will go out of their way to help you."
"Friendly staff, self serve lanes especially."
"The staff are very helpful and very kind people."
"I commend every single team member at Shop Rite Clark for their professionalism, courage and hard work during these trying times."
Cons:
"My only gripe is that it is always crowded so everything takes forever."
"This management team needs to be fired they have no clue what's going on in their store or how to run it."
"However the service, especially cashiers are rude and seems like they don't want to be there."
"They lack of stacking their shelves so you're forced to purchase things you don't normally buy."
"Service is terrible, especially in deli."
"Customer service is lacking, hard to find certain items and when I ask I get sent on a wild goose chase."
"My only complaint is the cashier was rude and unresponsive to questions I had."