"I got an immediate response from the owner. He was very responsive to my complaint."
"Robby was incredible very personable! Took the time out of his day to go above and beyond for to help me even at the close of business."
"When I report any concerns it was immediately taken care."
"Management is great in responding to any questions or concerns that I had on premise or via email."
"The manager, Raudy, was so nice and helpful."
"They provided thorough follow-up and addressed all of my concerns diligently."
"The entire staff and management go above and beyond for their customers."
Cons:
"The owner will lie to you."
"I asked to speak with you before and was told you weren’t available, but apparently you have time for the internet."
"I asked for the manager he was busy couldn’t get a hold of him."
"The carwash employees gave my cousin a really hard time to pay for the damages that they cause to his rear bumper."
"I hope those people learn or the manager teach them how to treat a client."
"Some of your employee are not polite and have no education for treat people."
"I would recommend that you respond to reviews in a more professional manner, you can't assume everyone is a 'Karen' or 'running to the internet' because they wouldn't say something. Kinda rude sir."
Cleanliness and Quality of Wash
Pros:
"Staff are friendly, Facility is extremely neat, and most importantly the machines work really good!"
"The guys drying off wipe each spoke of my wheels which seems unheard of nowadays."
"I was impressed with the speed and the tremendous amount of car wax and rain-x poured on my car."
"Car was super cleaned on the inside, shiny on the out."
"The paint on my truck brilliantly shines even after the rain."
"The thorough cleaning left my car spotless, and the attention to detail was impressive."
"Their use of advanced equipment and high-quality cleaning materials revitalized my car's appearance inside and out."
Cons:
"Your attention to detail needs improvement."
"Had to point out at least 5 different areas that needed cleaning."
"For almost $40 for the WORKS it came out looking like a cheap $5 car wash."
"The top of my car was still dirty, the inside was not well vacuumed."
"They are inconsistent. My biggest issue with them is they sometimes leave streaks on the mirrors and windshield."
"The outside was not all that clean either."
"The vacuuming of the inside of your vehicle is a hit or miss."
Value for Money
Pros:
"Plus the price for the service is fantastic!"
"I recommend the Unlimited Works wash package."
"The Unlimited Monthly Wash Club is a great value."
"Take advantage of the monthly deal. It's Truly a Steal of a deal."
"Got the basic $9 wash. I am happy with how my car came out, best of all NO scratches!!"
"For $20 I got an amazing service!! Got a detailed inside cleaning."
"I paid $14 plus tax and then left a large tip after I saw the time, attention, and results that I got."
Cons:
"It's expensive for a basic wash and I could give a little leeway if it was busy but it wasn't."
"I spent $30 for a platinum wash. What a waste."
"I'm just disappointed because I paid close to $30 for the platinum service (second highest offered) and they didn't bother wiping out any of the cup holders, side pockets or even the middle console."
"$32 for their premium “the works” package took under 10 minutes and wasn’t worth $15."
"I brought the most expensive package and they did the most basic cleaning to my car possible."
"So I paid for the best one they had $30.00 when I get to the car the inside wasn't even wiped down."
"Very expensive for the service that I got. I get a better wash at the 10 spot down the highway."