Zen Leaf Lawrence Reviews Summary

Customer Service

Pros:

• "I cannot believe what an incredible experience I had!"
• "Derek was top notch!"
• "Always a great experience at this location - the staff is courteous & helpful and they take the time to guide you thru the decision process."
• "Robyn was great! Very kind and made sure I knew how to use the RSO."
• "Jose was great - knowledgeable and patient."
• "Everyone I ran across was nice to me and informative."
• "Allyza was SO sweet and incredibly helpful and patient with me."

Cons:

• "The employees are definitely shady."
• "Horrible customer service and extremely rude security guards."
• "Good modern store but the employees are definitely shady."
• "Jared needs more training before being given a management position seriously!"
• "I’m a daily shopper at this store, it’s a pleasure for most visits until this one last night."
• "I tryed to go to this place yesterday and they told me only medical right now they cant serve me."
• "Upon my first visit today, the ambiance was beautiful, but unfortunately, the receptionist significantly dampened my experience."

Product Quality

Pros:

• "John helped me out today. He was awesome and gave a great recommendation."
• "Natalie did a great job answering my questions I had and explained the items are what I wanted."
• "Excellent Recreational / Medical Dispensary. Plenty of options, incredibly happy and helpful staff."
• "Zen Leaf is one of the best dispensaries we’ve been to."
• "There is plenty to pick from for flower and vape/cart."
• "This has become my favorite dispensary in NJ. They have great deals, an incredible rewards program and great customer service and amazing staff."
• "Verano has the best Sativas, Rhythm has the best Indicas."

Cons:

• "Moreover, the flower here is overly dry, lacking both taste and quality."
• "Not a big fan of not being able to really see the products."
• "Nice place- over priced weak products. If you are looking to get a high these products aren't going to do it."
• "$50-$60 for a distillate cart and $50-$65 8ths of flower is a joke."
• "I’m genuinely concerned it was tampered with in some way."
• "Please only pay exact cash. Twice now I’ve been scammed thankfully this afternoon on my way out I had realized I did not received my change back…"
• "PS- the menthol THC lozenges don’t work at all for me. I could eat the whole package and get no effects."

Store Experience

Pros:

• "I walked in and said,” Alexis what’s the forecast for Asbury Park, NJ today?” She immediately knew."
• "The weekend starts with a great mood and it’s not just the product. It’s the experience."
• "I'm so very glad that I found this place! Clean and welcoming, its a nice vibe inside."
• "The store looks amazing."
• "Heather was knowledgeable and certainly efficient."
• "I always have such a pleasant experience when visiting the ZenLeaf in Lawrence, NJ."
• "The store is neat, clean and organized."

Cons:

• "Went to Zen Leaf in Lawrence on a Wednesday afternoon before Thanksgiving. After arriving home I opened my jar to find it completely empty."
• "Bought product several times. Last purchase not good. Product was already opened, safety seal broken and product was .5 gm shy."
• "They changed their system leaving medical patients no % information about any product."
• "I always still get a little nervous going in, still trying to learn the ins and outs of cannabis."
• "Not every complain is about money you guys."
• "The guy who helped me was patient and did not rush me at all."
• "I didn't realize a product/order holds were only good for one day, but gentleman at the counter was very kind and knowledgeable of the Zen Leaf inventory."