"Amazing employee, Bret always helps us find the best of the best."
"They listened and made my learning easy by the way they answered my questions."
"Service is friendly, quick, and the text alerts when parts arrive are nice."
"Love the updates on the new and latest stuff! Service department was very quick on getting our bike prepped and out!!!"
"These guys at Scott’s are the best and really care about helping you fix your machines."
"The staff stayed late to properly fit me for a new helmet and goggles. And took their time to explain everything to me."
"Every department I interacted with was helpful, friendly, and knew their stuff!"
Cons:
"Super frustrating service department."
"I was told I had to CALL them to set up an appointment! I WAS STANDING ON THE SHOWROOM FLOOR!"
"Sales person was rude before even getting the conversation started and zero customer service skills."
"Numerous employees looked at me but couldn't be bothered to get up or say hi."
"Had my Bike in for Inspection and two new tires. They had it for about 2 weeks, NO CALL WHEN IT WAS READY."
"I call Scotts to see what’s going on and he informed me that he sold the bike on me."
"Service was rude when I declined to have break pads replaced and an 'unsafe to ride' note was added to my work order."
Sales Experience
Pros:
"5 STAR RATING all around. I bought an amazing bike here which was an 05 Yamaha R1."
"Awesome buy had great sales people worked with me all the way through the deal."
"The sales staff is knowledgeable and professional - really helped me out buying my first bike!"
"Eian was my sales guy. He was very knowledgeable and very helpful."
"Great staff!! We love visiting Scott’s- the sales department is very knowledgeable and absolutely wonderful."
"The sales rep Brant was awesome, he explained everything to me and he even showed me things that I did not learn and motorcycle school."
"Brett Wagner did a very good job from sales, financing, and delivery."
Cons:
"Scott’s is obviously not interested in selling bikes to women."
"People are friendly but the service tactics to grab money is insane!..."
"Went to go buy a honda atv and was met with the most unwilling staff I could ever imagine."
"I've never met a sales person that refused my business."
"Second time here. First time I went in with 5k cash looking to buy a Honda grom. I walked the showroom floor for 15 minutes while multiple men sat at their sales desk."
"Not the best experience at this dealer had an ATV machine purchased and they refused to give me the free winch that Yamaha offered."
"This is certainty not the place for Blacks or Hispanics to go to buy. These guys are rude and show their racist attitude."
Product and Inventory
Pros:
"Extensive collection of riding gear featuring Alpine star, Fly Racing, and Fox."
"Scott’s inventory and selection is incredible."
"Huge selection of motorcycles, dirt bikes, and quads."
"I was impressed by the cleanliness of the shop, abundance of machines in the showroom, and their parts department."
"They always provide me the best value for my trade and best deal on my purchase, the experience has always been fantastic."
"I've bought many products, Parts & a bike from Scott's, Great salesman, Great service,Just bought another bike and nothing has changed, I would and have recommended Scott Power Sports to friends and will continue to do so."
"Great place to soup up your machine and make it rip!"
Cons:
"I’ve called over the last few months about purchasing a klx110l and was told that there were already too many people on the wait list."
"The four wheeler I got, made it 18 miles on a trail, hit a water puddle and shut off."
"I was quoted about 700$ for the rebuild of the carburetors."
"Unfortunately we were $200 off on purchase price of a used bike that was 7.75k OTD and they'd only come down to 7.6k Instead of 7.4k that I was able to do."
"They did charge me 400 bucks to change a set of tires. The mounting cost more than the tires."
"I will not ever stop in at Scott's. Other than the parts dept there seems to be a huge turn-over of employees."
"Based on other reviews my experience isn’t abnormal here."