McDonald's Reviews Summary

Category: Fast food restaurant

Address: 1698 US-209, Brodheadsville, PA 18322, USA

Phone: +15709925337

Rating: 3.5
based on 132 reviews.

Cleanliness

Pros:

  • "The only bright spot was the restaurant is very clean."
  • "The dining area is clean and service is quick."
  • "Food was very fast, fresh, and hot. The whole place was packed. Very clean. I was impressed."
  • "It's usually pretty clean here, with the exception of a dirty table now and then."
  • "Building was clean and well maintained."
  • "Location was clean and modern. Staff were friendly and efficient."
  • "This is our hometown McDonalds and between the wife, grandchildren and I we are here twice a week... Everything is pretty clean and in good order."

Cons:

  • "All booths were dirty."
  • "The place was trashed. Not one clean table and garbage everywhere."
  • "Restaurant 42 the worst and the dirtiest trays that they put your food on that I've ever seen."

Service

Pros:

  • "Jamizia has this place on lock! Been in twice recently and usually have a difficult order due to picky kids. Both times she made sure my order was perfect!"
  • "DRIVE THRU ORDER IS ALWAYS PLACED CORRECTLY AND BILLED CORRECTLY ON THE RECEIPT."
  • "You can tell the new manager has set the standards extremely high at this location and the employees have responded extremely well for her."
  • "To the wonderful woman during the early shift in window 2 Thank you for always being so attentive and friendly, you rock! 😊"
  • "The staff were quite pleasant to deal with and very calm, despite the massive dinner rush."
  • "The staff is always polite and I will keep coming back!"
  • "Nice, clean, and friendly. The cashier was knowledgeable and patient especially when people could not make up their minds on their food choices."

Cons:

  • "Horrible customer service! Ordered 2 large fries. They had so much salt on them they were inedible!"
  • "This place is always so slow. Went through the drive-thru with only 3 cars in front of me. Took 20 minutes to get my food and they had four drinks prepared on the counter but mine wasn't one of them."
  • "Absolutely horrible. $55 order. Attitude because the McFlurry was half full."
  • "If you want your food in a timely manner, and you don't want issues or mistakes with that order, do yourself a favor and choose another location to go to."
  • "This McDonalds sucks. From the moment we walked in before saying anything the lady at the counter had a bad attitude and rushed our order."
  • "Staff was rude and disinterested and playing around with each other."
  • "I was given a nasty look and was completely ignored by the cashier named Greta."

Food Quality

Pros:

  • "My order was accurate, warm, neat, and tasty."
  • "Always consistently good food at a good price. I like the breakfast choices. The fries are the best of any fast food restaurant period."
  • "Food was typical McDonald's food. Good."
  • "What stood out here the most was the quality of the food preparation. It was almost as if I made it myself and it tasted great."
  • "Everything was well made and put together."
  • "My food when I picked it up was always hot, all the food was there correctly."
  • "Order was correct."

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