"when the tall light skinned manager is there it is awesome"
"McDonald's up on High Street in Millville was great place to visit the window cashier he's a wonderful person good server."
"The Tall Gentleman Who Was The Cashier Was Very Polite, Patient, And Helpful."
"The people are nice and very helpful."
"Nice people good service"
"Staff was very friendly and nice and offered other options when asked about and answered my questions very quickly and efficiently restaurant was relatively clean overall a great experience no problems."
"Management is very interactive and customer friendly."
Cons:
"Horrible the workers are ghetto and have no customer service skills at all"
"I waited over 9 minutes just to put my order in and no one acknowledged me."
"By far the worst experience ever."
"He continued to show an attitude."
"Ms. Williams the so called manager was rude to me and didn't want to give me her name at first."
"A few of the employees have bad attitudes a good portion of the time and don't like being told they made a mistake."
"Slow workers who are awkward and rude."
Food Quality
Pros:
"Their food is always fresh, customer are priority, I had a burger to my liking which was not made right. They gave me a $15.00 gift card and made my burger and told me to keep my old burger. That is customer service if you ask me."
"Food was accurate & very hot."
"The food 🍟 🍔 🥤 came out on time hot the cashiers where polite all my food was there."
"I never had to wait very long for my order."
"I grew up on McDonalds as a kid. Back then you got quality burgers."
"Went to the drive thru to get the Phillies box for only $19.99. It had 2 Big Macs, 2 Med fries, 10 pc nuggets, sauces, 2 cheeseburgers too. Its worth it."
"Good service, always hot and fresh food, and a clean restaurant makes for a good fast food experience in my opinion."
Cons:
"Every time I go here they mess up my order. I am done with Millville McDonald's periodon't McDonald's."
"I ordered the crispy chicken that was free with a dollar purchase. Instead of getting the crispy chicken I was given the Mc Chicken which is totally nasty."
"Food was cold but I gave one star bc the employee at the register was super friendly."
"Their fries seem to always be old."
"Horrible. Ordered inside via ciosk. Still waited over 30 mins for my cheeses burgers... They were all cold and the buns were stale."
"Roll was stale, they didn't put any ketchup on my quarter pounder deluxe."
"I thought the 1/4 pounders were supposed to be cooked fresh and juicy...not!"
Facility & Operations
Pros:
"Restrooms are usually clean."
"Love their caramel frappes they are the best."
"I love Millville,NJ McDonald's, I have never had a problem with any of my food."
"I even learned that the local seniors mert here every week for Bingo. How cool is that?."
"Ate Inside With The Kids This Morning... The Renovations Were Really Nice. The Interior Was Quite Welcoming Cozy And Relaxing."
"Service was very fast and efficient."
"Courteous staff, quick service and clean environment."
Cons:
"Waited over twenty minutes after paying for my food in the drive thru."
"Do not come here past 12 midnight. It says they are open until 1am. I just went there tonight at 12:20am, hoping to just get a sweet tea and they were completely locked up and drive thru shut down."
"WHOEVER THE MANAGER IS PLEASE DO YOUR JOB.I ALWAYS SAY IT STARTS AT THE TOP. STORE HAS GONE DOWN BAD I HOPE IT CAN CLEAN UP ITS ACT."
"Sounds like poor management to not properly staff."
"Only occasionally do they get your order right."
"Absolutely awful! There are girls working in there with hair braids nearly down to their knees… They do not have their hair up or netted."
"24 hours should mean 24 hours... Went to the 24 hour drive thru only to be told they were closed and would not open for about another 40 minutes."
Value & Experience
Pros:
"I'm very upset that I cant give this 5 stars, bc out of all the fast foods, McDonald's is and has always been my favorite. BUT.....unfortunately this location has a bad rep. I don't feel safe or comfortable going inside. And the staff most of the time don't seem to like their job. If I go into detail, I'd never finish this review. But the reason I am giving it 4 stars is bc of the app!!!! I was enticed into downloading it bc of the free 10 piece and the daily deals!!! I'm loving it!!!!!"
"I campaign for hot food."
"The crew working inside at around 10:10 A.M today was absolutely phenomenal."
Cons:
"Terrible place to try and get anything from, you would have better luck at playing Russian roulette."
"So they raised minimum wage and prices for these folks to forget to give you part of your order unwrap the burger and its half on the bun half off the bun with barely any condiments on it."
"I purchased 2 Eagles bundle boxes tonight. Total came to $50!!!! Insane!!!"
"Food order was completely wrong.... After the car in front of me ransacked all thru my food had the bags torn, the happy meal was unwrapped in the box our burgers were opened also."
"Dont buy stuff from mobile app cause i bought 2 sandwiches and someone stole them and they are saying they had my number, but i see people standing there taking other peoples order."
"The manager refused to do anything since the sandwich was eaten. She was rude and condescending."