"The masaman curry was rich and flavorful and the roti with it was crispy."
"Delicious green curry and summer rolls, and they do a beautiful job of plating and creatively displaying food."
"Papaya salad and Thai tea both 5 stars."
"Food was phenomenal! Flavor, freshness, and portions were on point."
"The mock duck (drunken noodles) was better than most real duck. 🦆"
"This was the best Thai food I've ever had."
"Food was amazing, authenticity of flavors is unquestionable."
Cons:
"When the food was received it was really dry and had almost no flavor whatsoever."
"The green curry was below average."
"Thai Iced Tea is overly sweet. Tom Yum is too salty. Massaman curry is horrible, too sweet and tasted nothing like the Massaman curry I really like in Thai restaurants."
"The chicken entree I ordered was so disappointing… rubbery inedible chicken that obviously hadn’t been cooked to order."
"The fried fish is not very good, too much breading, hardly any fish taste."
"Although it looked very fresh, there was little flavor, sadly."
"The food was very bland last time I went."
Service
Pros:
"The service was prompt and attentive."
"Wonderful service and delightful ambiance."
"Staff are incredibly kind and attentive and the food is absolutely incredible."
"The service at Thai 72 is excellent. The staff is friendly and attentive."
"Friendly and attentive staff. Great service and bartending."
"The service here is a standout, striking a perfect balance between attentiveness and giving patrons their space, a rare find in the bustling city."
"The waiter and staff were warm and welcoming."
Cons:
"I saw a rat in the ceiling I screamed and told the waitress."
"The waitress and the dining room manager ruined our wedding day celebration; they robbed us of a happy memory from the dinner after our wedding ceremony."
"When I tipped the waiter, he was mad that it wasn't enough."
"Unfortunately, I wasn't treated well. No one acknowledged my presence as I stood patiently waiting to place a take out order."
"Service suboptimal- nice staff but didn’t receive order substitute and significant delay during checkout."
"The staff was very friendly but they looked a bit hectic and unorganized."
"The service was extremely slow. We waited 20 minutes for our drinks and an hour for our food."
Ambiance
Pros:
"The ambiance at Thai 72 is modern and chic."
"Lovely ambiance and decor."
"Entering Thai72 in New York City, one is met with a refreshing departure from typical Thai decor, embracing a unique, modern aesthetic that piques curiosity."
"The atmosphere is very nice and relaxed."
"Love the atmosphere and the decor, very different than other Thai restaurants and yet very relaxing and inviting."
"The restaurant on the inside has a pretty chic vibe. It is cozy and really clean."
"What a terrific place! Cool dark ambiance, with classic jazz playing softly."