Joe's Ginger Reviews Summary

Food Quality

Pros:

• "The food was fantastic. We ordered sesame chicken, peking duck, scallion pancakes, and pork soup dumplings."
• "Authentic Cantonese-style fare and a wide selection of dishes to choose from."
• "Delicious food that doesn't make you feel greasy afterwards."
• "The braised fish fillet in chili sauce which was also delicious."
• "The food was ferociously superb!"
• "The pork dumplings were delicious."
• "The braised tofu... DELICIOUS and unique."

Cons:

• "Their food looks and tastes just terrible."
• "The food was subpar without any flavor and the 'world famous' soup dumplings were nasty."
• "Everything else we ordered was over salted."
• "The filling inside didn’t have good flavor."
• "The food is very inauthentic if you want to try real Chinese food."
• "The food is terrible, you could feel that was still frozen and not tasty at all."
• "The food was so bad, I couldn't take more the one bite of each dish."

Service

Pros:

• "Very fast service and simple atmosphere (in a good way)."
• "The service was still great."
• "The staff was very friendly and quick."
• "The service is quite friendly & responsive."
• "Service was straight to the point, clear, efficient, and fast."
• "Surprisingly we had a good experience. Service was quick."
• "The service is fast & friendly."

Cons:

• "Some waiters don't speak in English and generally rude."
• "Staff are very rude need to work on being nice to there customers."
• "The server's demeanor was very impolite."
• "The service was pitiful, they were overall rude and impatient."
• "The entire staff was rude and would walk away mid breath of your conversation."
• "The service here was straight up disrespectful, the food was bad, and it wasn’t cheap."
• "The service is the worse I’ve had in my entire life!"

Price and Portion Size

Pros:

• "The prices are reasonable."
• "Great for groups. We tried to go to Joe's next door but the wait was over an hour. Friendly staff, great food and very reasonable!"
• "Also prices are great. Our group of 6 was stuffed for around $10 a person."
• "The prices here are definitely worth stopping for."

Cons:

• "Not going there ever......too pricy, sm portion."
• "It’s over price for what they charge and miniature potions."
• "Our meal was incredibly overpriced. Not only were the portions extremely small, but the food was terrible."
• "The dishes that weren’t even enough to feed one person ranged from $15-$20."
• "The seafood noodle was horrible and super salty with the portion size shrinking with the price going up."
• "The food was pricey and did not justify the bill."
• "The prices are too high for the food quality and service, you will pay an average of 20$ per person here."

Atmosphere and Cleanliness

Pros:

• "The vibe was casual."
• "Please don’t ever change the decor! She’s beautiful just the way she is! 🥟✨"
• "Joe’s ginger is a retro paradise! The atmosphere is unbeatable, eating here is like a portal to the 80’s."
• "This is my favorite place we’ve eaten since we moved here! Friendly and inviting - I loved the atmosphere of the place."
• "The restaurant eating area is clean and it smells like tasty food."

Cons:

• "1st floor where we have been sat is dark and dirty."
• "The place is dirty and smelly, if you go to the bathroom you will be disgusted."
• "Bathroom was disgusting just as much as the service and the food was."
• "The place is dirty and bathrooms give you an idea of what the kitchen looks like."
• "Restroom was absolutely horrific. Looks like it hasn’t been cleaned since the 80’s"
• "The table is sticky and don't seem clean."
• "Plates and dirty dishes were everywhere!!!"

Payment and Tips

Pros:

• "CASH ONLY!! You'll see that sign everywhere in the restaurant. Now you know. 🙂"
• "Luckily we had enough cash to pay."

Cons:

• "What’s with the mandatory 15% gratuity?!"
• "Also they seem to charge twice for tips (the amount on the 'receipt' already includes tips), so please beware of that."
• "When u enter a sign saying cash only is shown to u."
• "The most disappointing part was they didn’t tell us before that it’s Cash only payment."
• "No positive comments on payment and tips."
• "They only accept cash or take war that’s what I was told."
• "Oh and by the way most of the restaurants in Chinatown ONLY TAKE CASH!!!!"