ZZ Day Spa Reviews Summary

Customer Service

Pros:

• "The customer service was great!"
• "Thank you Ava at the desk for all the attentiveness!"
• "The staff at the spa was exceptionally kind and welcoming, creating a peaceful environment for me."
• "The staff was beyond welcoming and making sure that I had the best experience possible."
• "Everyone was so nice."
• "The staff here is very attentive!"
• "Both receptionists, Ava and Zina, were exceedingly welcoming and attentive."

Cons:

• "Receptionist: unpleasant, arrogant, arrogant attention."
• "I had to ask for champagne 3 times before it was given to me but I think it had to do with them thinking I was under age because they were so hesitant."
• "As we were getting ready to leave this girl comes up to us for a survey and had no real questions, was very nervous, and did not seem like she even worked there."

Ambiance

Pros:

• "The ambiance is serene, with soothing music and calming scents filling the air."
• "From outside you wouldn’t know how magical this place is, walking in you feel it and you experience it."
• "The vibe is very relaxing and the staff are very nice."
• "The ambiance here was inviting and comfortable."
• "The ambiance of the room set the mood perfectly."
• "The ambiance at the spa is also very peaceful."
• "The ambiance was immaculate- incredibly peaceful and romantic."

Cons:

• "Unfortunately, during our visit we weren't able to enjoy the Jacuzzi as the team at ZZ Spa couldn't get it to work."
• "Unfortunately we weren’t able to experience the hot tub part of our package due to complications."
• "The only gripe was that I wished the facials weren't in separate rooms from my GF!"

Massage Experience

Pros:

• "We were greeted by our sweet massage therapists who gave us a 50 minute Swedish massage that felt incredible."
• "The massage was dreamy and they made the bride feel so special."
• "All my tense muscles were calm after."
• "This was probably the best massage I ever had."
• "The massage itself couldn’t have been better, so soothing and the perfect touch."
• "The couples message was very pleasant and peaceful."
• "My massage was absolutely amazing and very relaxing."