Drip Cafe Reviews Summary

Category: Cafe

Address: 144 Lantana Dr, Hockessin, DE 19707, USA

Phone: +13022344430

Rating: 4.4
based on 167 reviews.

Service

Pros:

  • "The service is friendly and efficient."
  • "Despite the early hour, service was prompt, coffee fresh, and omelette done nicely."
  • "The service is always prompt and friendly!"
  • "Servers are always friendly and food comes quickly."
  • "Service is excellent even when it’s busy."
  • "The staff is always kind and knowledgeable."
  • "Service was friendly."

Cons:

  • "Quality of service has decreased significantly in the last year."
  • "The service is less personal than a fast-food joint though."
  • "Service was horrible (esp for an unhurried weekday breakfast)."
  • "Customer service was terrible. My food took forever & it must have been sitting somewhere waiting for awhile cause when it came, my eggs were cold."
  • "Service was adequate but food is pricey."
  • "Service: Friendly but slow during crunch times (Sunday morning)."
  • "Service is extremely poor."

Food Quality

Pros:

  • "Really great food."
  • "An excellent coffeehouse with delicious sandwiches and fantastic brunch options."
  • "The food is always hot."
  • "Food is great and the menu changes with the seasons."
  • "I haven't had a bad cup of coffee yet at Drip and the food is always good."
  • "Food was really good (caramel apple pancakes with bacon in them - delicious!)."
  • "The food is fantastic."

Cons:

  • "The turkey sausage was hard, lukewarm and generally tasteless."
  • "The apple French toast was bland and too sweet."
  • "Over easy eggs were cooked nearly hard. Turkey sausage tasted like rubber."
  • "The kids menu breakfast wasn't that great. The french toast was a bit saggy and didn't have too much flavour."
  • "The baked oatmeal ordered was dry and probably microwaved."
  • "The food is terrible! The eggs were rubbery overcooked and tasted like from a package, the 'toast' wasn’t toasted at all, potatoes were grossly over seasoned."
  • "The food was not good."

Atmosphere & Cleanliness

Pros:

  • "Atmosphere: Lively and homey."
  • "This is a real cafe where people go to talk or (in my case) work on their laptops. Wifi is always fast and reliable."
  • "Great atmosphere and friendly staff!"
  • "This place also has a cozy atmosphere."
  • "The place also had a great environment."
  • "Restroom was clean and neat as well."
  • "In terms of cleanliness this location abided by all the rules; the servers wore masks and the tables were sanitized - which is great."

Cons:

  • "The cleanliness of this place is really going down hill."
  • "My only complaint was the place was very cold."
  • "The staff seems very overwhelmed and are not very helpful."
  • "It’s very disheartening when a company is welcomed into a community such as Hockessin and starts off 5 stars, then dramatically plummets within a two year period."
  • "This place has degraded from what it once was. Terrible and impersonal service."
  • "The decor was very nice. Contemporary and upbeat the service and food terrible."
  • "CONSISTENTLY BAD SERVICE AND OVERPRICED FOOD IS THE NORM HERE."

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