The Jeep Store - Seaview Auto Corp Reviews Summary

Customer Service

Pros:

• "Our Salesman, Chris Mills was amazing! He was extremely patient, professional, knowledgeable, and attentive."
• "Andrew was very helpful from the moment we met him."
• "Keith in the sales department is a true professional and is always available to answer any questions."
• "The salesman (Michael Loff) was great. He was knowledgeable and informative."
• "Our sales associate, Michael, was great. Very responsive, friendly and easy to work with."
• "Howard my salesman was excellent."
• "Russ the salesman was great he really new his job on information on jeeps he explained everything about the jeep Wrangler 4 xe hybrid that I bought."

Cons:

• "The service center is horrible. Every-time we drop our car off something else happens."
• "Had an appointment for an oil change i make an appointment for 8:45 i drop car off at 830 i call 1130 to check in they told me my car wasn’t serviced because got a ride instead of waiting which i dropped car off while i was at work."
• "HORRIBLE, HORRIBLE SERVICE EXPERIENCE!!!! Had my car towed through their towing on a Saturday. Car wasn’t looked at till Wednesday…."
• "First time, they gave us the car back sitting on the rims because all four tires had no air in them, this time we pick it up with a huge crack in the windshield."
• "They told me they will get to it when they get to it. This has happen the last 4 times I been they do not honor appointments nor do they care for their customers."
• "AWFUL customer service …. Easy buyer . Called about 2023 jeep I was told to come down to look at it . When I got there after 20 min of sales peephole whispering I was told they could not sell me that car …"
• "The finance Manager, Kevin Miller was extremely rude and condescending."

Pricing and Value

Pros:

• "I got a used Jeep Cherokee and Keith was super helpful and willing to work with us on the price."
• "The process was effortless and I left with a great vehicle and a great price."
• "Chris Mills in sales who has helped me out with two Durango’s now. He is no pressure sales who really cares about what fits your needs and budget."
• "He got us a very good price for our trade in and in the crazy market that we find ourselves in, he and the The Jeep Store got us a fair price on our new vehicle."
• "The price of the car was the price of the car, no ridiculous made up back end fees miraculously appeared at the end."
• "I have never had a deal go so smooth! No hidden fees and was out the door in less than 30 mins!!"
• "Came in with a specific vehicle and promotion is mind: less than 2 hours later drove home with the vehicle paying exactly what we discussed."

Cons:

• "He warned me that the dealership is charging a premium on MSRP at this time due to the current market, so don’t expect to be sold a car at sticker price."
• "This is the only dealer I have visited that is still insisting Jeeps are rarer than diamonds and paying over MSRP is normal."
• "The Jeep Store may be a great option if you are local and don’t want to go far, but they are still insisting on charging over MSRP."
• "If you want the great value, my impression is the Jeep Store isn’t the place."
• "Almost a week later we found our Kevin didn’t complete our paperwork correctly and actually wanted to change the contract around without our signatures."
• "One issue I did encounter however- I was told over a week after getting the car that I’m supposed to triple my insurance coverage."
• "When it comes time for my next Jeep I will be going somewhere else if Kevin Miller is still the finance manager."

Dealership Experience

Pros:

• "Would definitely recommend this dealership."
• "By far the easiest car purchase we have ever made. We absolutely recommend this dealership."
• "We would definitely do business with them again and highly recommend this dealership to anyone interested in getting into a Jeep!"
• "Great experience dealing with Seaview Jeep!!!"
• "What an amazing experience we had today at The Jeep Store."
• "Excellent experience at the Jeep Store yesterday!"
• "Thank you to the whole Seaview Jeep team!!!! It was a great experience there!!!"

Cons:

• "I will never bring my vehicle back to this location."
• "We will be taking our car to Freehold from now on since you guys can’t get it together."
• "Will NOT be going back anymore!!!!"
• "I will no longer be interested in doing any business with you in the future."
• "Do NOT buy from this place … they obviously do not want to sell cars !"
• "I made an appointment to test drive a specific Grand Cherokee and drove an hour and a half to this dealership, only to be told upon arrival that the vehicle had been sold the night before."
• "I will ALWAYS do business at this dealer and recommend it to anyone who wants a Jeep!"