TGI Fridays Reviews Summary

Category: Restaurant

Address: 1701 US-22 #100, Watchung, NJ 07069, USA

Phone: +19083222376

Rating: 3.5
based on 181 reviews.

Service

Pros:

  • "The server was very nice but the host was very racist when it came to seating people."
  • "At least the service was pleasant and attentive."
  • "I haven't been to tgif in yrs but overall my server was great and my food was what I expected."
  • "Restroom was clean and staff was sanitary."
  • "The waitress was friendly."
  • "She recommended some great apps and entrees and her drinks were amazing."
  • "The wait staff was very friendly and I ordered pick 2 for 14.99 meal so I ordered the parmesan crusted chicken and half ribs it came with broccoli and french fries it was perfectly cooked and tastes delicious I would order this meal again."

Cons:

  • "We never got greeted nothing after approximately 15min."
  • "We sat for like 10-15 minutes before anyone came."
  • "No manager came to our table to apologize for the service."
  • "Waited for awhile for a bartender to come over and ask what we wanted."
  • "The management has no clue what's going on cause they were nowhere to be seen."
  • "Literally sat down with no service for 15 minutes while several members of their staff just walked by."
  • "Was seated for 23 minutes, waitress stopped by table twice and said she would be right back. NEVER asked if we wanted anything to drink."

Food Quality

Pros:

  • "Food is good."
  • "Food, and drinks was exceptional."
  • "The food was excellent. I can't wait to go again, thank you."
  • "The Hamburgers were almost like small delicious steaks."
  • "Plentiful appetizer selections as well as burgers, ribs and chicken."
  • "The food was really good."
  • "Our server was amazing, to summarize we should help support them not only for the quality of service and food but also to help save the economy of our country."

Cons:

  • "Shrimp/ chicken Cajun pasta to go. Tasted like dirt smelled bad especially the shrimp like they were expired."
  • "The food was ok at best."
  • "The Buffalo wings are just okay. Was definitely disappointed with my meal."
  • "This was the worst meal I have had in a long time, everything I ordered was overcooked too hard to eat my ribs, chicken and my philly egg roll I throw everything in the trash."
  • "The steak I ordered medium. So full of gristle and fat."
  • "The food was cold and dry."
  • "The food was tasteless and overcooked."

Atmosphere

Pros:

  • "A nice, quiet and laid back place to grab a drink and a quick bite to eat."
  • "The inside of the Friday's seemed nice, safe, and clean during the current pandemic."
  • "If you're a sport fan, you will enjoy the viewing in every corner, sufficient alcohol selection for a baseball game night."

Cons:

  • "The atmosphere was not great. We have 2 small children and the choice and volume of music was more like a night club."
  • "But there was an awful smell inside."
  • "The atmosphere BORING!"
  • "The place is super outdated. Skeleton crew."
  • "The seating area is so dirty and dusty full of spider webs."
  • "The restaurant smells like urine and dirty mop water."
  • "The restaurant was somewhat clean and the bathroom was rotting away, see picture."

Management

Pros:

  • "The manager who was also acting as bartender was nice enough to place a new order for me and take the cost off my bill."
  • "Thank you Ralph for a great experience."
  • "Ralph really knows how to run this place."

Cons:

  • "The manager needs to step it up."
  • "Mgr Keisha I think her name was wasn't concerned at all."
  • "The management has no clue what's going on cause they were nowhere to be seen."
  • "When the manager came over ask what was wrong he didn’t try and fix anything he said ok that’s messed up and walked away."
  • "Management needS to be checked. The cut backs on the mashed potatoes needs to be looked into."
  • "Management obviously had know clue or doesn't care that this highschool like crew has Ruined what used to be a decent place to eat!!!"
  • "The Mgr that was on that day was horrible."

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