AudioSonic Car Stereo Reviews Summary

Customer Service

Pros:

• "They genuinely care about their clients and it shows in everything they do."
• "Mike and his wife gave the distinct feeling that they were trying to take care of an old friend rather than try to push some product on me for a quick and easy sale."
• "You walk in and the first thing that hits you is the smiles. The smile of people who love their work and are happy to see you."
• "I was treated as a friend, with patience and understanding."
• "Audio Sonic is hands-down one of the best customer service experiences I have ever had."
• "Michael and Mickey are incredibly honest, extremely knowledgeable and will always go the extra mile for their customers."
• "Mike & his wife are very knowledgeable, professional, experienced & extremely friendly!"

Cons:

• "They stunk. Only take cash with no discount. Had my car for 6 hours instead of 4."
• "Mike did my stereo system and alarm so i went back for a amp and sub He never returned my 6 phone calls."
• "Calling bbb on them because they are too expensive and con artist who think they are like the show west coast customs lol no ur not get a life do all your friends down here cars n watch them have to be fixed again refuse work which is fine wasn't really gonna have radio installers do it which is all they are radio an speaker place funny he good salesmen like used car salesmen sell u a peach but it is really a lemon."

Quality of Work

Pros:

• "The quality of their work and attention to detail are second to none."
• "Mike installed a backup camera into my wife's car... and did a very clean installation job (i.e. no wires showing)."
• "Mike removed, rewired and reinstalled the unit to his high standards. It's awesome!"
• "These guys are professional and know what they're doing!!!"
• "The owner is unbelievably knowledgeable about wiring and is a perfectionist with his work."
• "They make sure every aspect of the installation, no matter how small, is done right and their custom work is both incredibly creative and beautiful."
• "Mike is a absolute genius."

Cons:

• "After the work was done, my interior door panels were damaged and my keys can't be programmed because of the way they wired the stereo."

Value

Pros:

• "Every business in this industry is marginally close in estimates, right? But what if you were comfortable going into a financial commitment, knowing ALL the information was presented to you upfront and there were NO uncertainties?"
• "Mike and his team gave me several options for my daughter's car without breaking my bank."
• "Purchased the top-of-the-line system with the bells-and whistles from Mike for a VERY reasonable price including installation."
• "Don’t be fooled by how small the shop is, these guys do fantastic work for a great price."
• "Mike and Micky (probably spelled wrong) have done a lot of work on my bike after having it elsewhere. Mike puts thought into handing you a quality job for a fair price."
• "Audio sonic did great work at a fair price, I will definitely go back for future upgrades."
• "Great place to get your security alarm in. Reasonable prices. Great service."

Cons:

• "Yes, maybe he charged more than a big box a chain store, but at least I know that my car will start safely and not left hoping they installed it correctly."
• "We had researched other installation companies and their prices were significantly cheaper."