Greek American Grill Reviews Summary

Category: Greek restaurant

Address: 540 Scranton Carbondale Hwy, Scranton, PA 18508, USA

Phone: +15703828137

Rating: 4.5
based on 139 reviews.

Food Quality

Pros:

  • "The gyro was huge and the meat inside was so yummy and spiced so well too."
  • "Gyros, Greek sampler, & grilled octopus were all excellent. Fresh, not frozen or pre-made."
  • "The Greek meats are very tender. Falafel is very yummy."
  • "Food is amazing... always comes hot from the kitchen. Perfectly seasoned."
  • "The Gyros are some of the best I have had outside of the Mediterranean."
  • "Some of the best hummus."
  • "Everything was delicious and meticulously prepared, down to the seasoned fries."

Cons:

  • "This was hands down the worst food I have ever had in a restaurant."
  • "Sadly, the men’s room is not being cleaned well."
  • "The meatballs were absolutely dry as can be."
  • "Gyro meat was good, but pita was dry and stale."
  • "I ordered a Chicken Gyro and the chicken was dry with no taste and the sauce had no taste also."
  • "Food was really bad. Rice was over cooked was like a mush and rest of dinner was blah."
  • "The meat on all 3 platters was totally overcooked and extremely dry."

Service

Pros:

  • "Our waitress was so kind and courteous to my family."
  • "Sophie our usual waitress, is hardworking, efficient, pleasant and polite."
  • "The staff here is always super friendly and helpful."
  • "The staff was friendly."
  • "Our waitress was the most awesome person ever!"
  • "The waitress was very helpful."
  • "Service was fast and polite."

Cons:

  • "We learned that although closing is listed as 8pm, they do not take new customers that late."
  • "Sending foods back doesn't seem to matter."
  • "The staff was oblivious that there was a problem because they were too busy pretending to be flight attendants on their new headsets."
  • "Actually, she would have a better business if she accepted cards. I know several people that don't care how good their food is. They don't go because of the no credit card policy."
  • "Incredibly rude over the phone."
  • "The waitress was nice but very pushy on what we should order."
  • "Our server was wonderful."

Atmosphere & Cleanliness

Pros:

  • "Low-key atmosphere."
  • "It's a favorite lunch spot due to the peaceful atmosphere."
  • "The restaurant is casual and clean."
  • "The decor and music fit the vibe."
  • "A casual, comfortable atmosphere and very clean."
  • "The restaurant itself was clean and thematic."
  • "Super clean and well decorated restaurant."

Cons:

  • "Not clean, food not great. Made the mistake of going into the restroom first and should've walked out right then."
  • "But this is just a small town diner."
  • "The gyro was sloppy it was just a mess."
  • "Atmosphere is kind of diner-ish."
  • "Took forever. Salad not dressed with as much as a lemon."
  • "Now that they moved closer to the mall entrance the food has gone downhill."
  • "Dont order the Greek calamari. The sauce tastes is awful, worse than prego and the fried calamari is soggy and smells weird."

Value

Pros:

  • "The price was right and it's simple and quick, like it should be."
  • "I highly recommend trying them out, I guarantee you will be coming Back for years as I have been."
  • "The prices are fair."
  • "Delicious, authentic greek food with reasonable prices and very generous portions."
  • "It was extremely affordable relative to other places in the area."
  • "Prices are reasonable, the menu has plenty to choose from, and you are served generous portions of very appetizing entrees."
  • "For $11 it is a great deal."

Cons:

  • "The con is it's cash only which is totally ridiculous."
  • "Their prices are already on the high side."
  • "Asked for hot sauce and it was a $1 extra for 1 oz."
  • "My guest ordered breakfast and it was wildly overpriced for the portion."
  • "Almost $50 for two people having a gyro platter."
  • "They should be ashamed of themselves for what they charge for their lousy food!"
  • "Prices for the food is outrageous... A Swiss Cheese Burger with fries for $14.50."

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