Runway Diner Reviews Summary

Food Quality

Pros:

• "Portions are huge, and food is fresh and authentic."
• "The eggs benedict were wonderful. And loved the potatoes."
• "The steak is quite good and the price is right! Salmon is fresh and cooked just right!"
• "Our wraps and French onion soup were very tasty and arrived at the perfect temperature."
• "The food here is always so flavorful and not too salty like typical diner food."
• "Every bite was a complete and delicious surprise."
• "The food is excellent."

Cons:

• "The food came wasn’t cooked at all. The eggs were raw completely, dirty silverware was extremely dirty."
• "food has a lot to be desired"
• "Calamari was disgusting, a lot of oil."
• "Burnt cold french toast, how can this happen."
• "They can’t cook big way!. Fish and chips is 2 out of 10 chicken parm 2 out of 10 seafood 3 out of 10."
• "the food did arrive it was ice cold and obviously had sat under a heat lamp because it was just like rubber"
• "food has no flavor & my fiancé who isn’t a picky eater didn’t enjoy his plate"

Service

Pros:

• "Raul, our server was perfect, very attentive and polite."
• "Nelson my Waiter was a professional"
• "Service was amazing, friendly staff, fast and attentive."
• "The staff are kind, helpful and fast."
• "The waitstaff is very friendly from the time you walk in to the time you leave and there is always someone nearby to help if needed."
• "All the employees are friendly and concerned about making sure the customer is satisfied."
• "Friendly, observant, and helpful staff."

Cons:

• "Edit: they removed their outside seating. I won’t be back! Nice while it lasted."
• "Attempts to flag our waiter were useless and he was busy chatting with the other servers."
• "Service is slow."
• "Waitress took our order and then 15 minutes later quit and walked out"
• "Service was horrible, waiter had attitude and seems to be in a hurry."
• "our waitress never came to check on us"
• "The server never checked on us, left us just sitting there with water and was by the computer joking and laughing with the other employees."

Price

Pros:

• "fair prices"
• "The prices were more than fair."
• "Portion sizes and prices are reasonable."
• "Better prices than NYC."
• "It offers excellent value for money."
• "The food was incredible and best value."
• "Service has been spot on and helpful."

Cons:

• "the music is so loud"
• "ridiculous prices"
• "The mozzarella sticks were a bit pricey at over $9."
• "very very expensive menu for what they offer"
• "Way too pricey for what they offer. $8 for oatmeal."
• "The prices for what you get are a tad high."
• "Just a bit expensive for breakfast"

Ambiance

Pros:

• "Nice atmosphere too, and clean."
• "the new decor inside the place was incredible cheers to the new owners"
• "I noticed from day one very good ventilation there, not stuffy, or grease smelling at all"
• "The inside is beautiful."
• "very nicely decorated like an airport Diner"
• "the atmosphere and ambience of the place is absolutely incredible"
• "The ambiance was charming, The cozy booths and modern look."

Cons:

• "They pushed me out the door barely finishing my cup of coffee."
• "This place only looks good. It's definitely not doing good."
• "Great music and overall ambiance."
• "Floor seemed greasy and slippery when we were there."
• "Random chairs in the middle of all the tables? Barely room to walk by"
• "Tables not cleaned, floor had a BIG spill, employees fighting (verbally) with each other"
• "Very rude from the start, seems like you’re wasting their time."