Brandywine Zoo Reviews Summary

Accessibility

Pros:

• "It is wheelchair accessible, but eat your Wheaties, lol."
• "The zoo has plenty of parking, restrooms, a snack bar, and a cute little gift shop."
• "The park directly outside of the zoo is well maintained and is a great place to have a picnic lunch if you get through the zoo early."
• "They offer concessions/snacks, modern restrooms and accessible ramps to access the elevated exhibits."

Cons:

• "I think this would be difficult with a wheelchair."
• "The Snack Bar seems to close pretty early on weekdays."
• "Many exhibits have so much netting that it’s tough to see much clearly."
• "Some of the animals are in glass cages which are hard to see into due to glare from the sun."
• "Like any zoo there is walking involved to reach the entrance, some uphill, some uneven terrain."
• "From the parking area you do have to walk up a hill to get to the entrance."

Staff and Service

Pros:

• "All of the employees were very kind, helpful, & well educated."
• "Excellent staff."
• "Staff is friendly and attentive!"
• "The staff is friendly, engaging, and very helpful to those with questions."
• "The keepers are very friendly, knowledgeable, and available."
• "Staff is very friendly and attentive."
• "The Staff there is always friendly and eager to interact with the visitors and animals."

Cons:

• "The workers there made disparaging remarks and gave us disapproving glares."
• "The lady at the window actually woke up on the wrong side of the bed."
• "Doesn’t even deserve one star!! the staff was ignorant and the lady with short hair was the biggest B****."
• "The man in the concession stand watched movies on his phone."
• "The workers are ok."

Value for Money

Pros:

• "Disappointed to be honest, but can't complain a lot since it was free when I visited."
• "The price and size make this a great option for a quick afternoon dose of cute animals."
• "Price of admission is excellent and season pass is a bargain if you plan on multiple trips."
• "I loved that the admission was inexpensive as well."
• "Once a month in the summer they have a family fun night with $1 admission!"
• "We went today on a Groupon deal $12 for 2 adults, 2 children, which is about half off normal prices."

Cons:

• "This zoo sucks, its very small, spent $25 to walk around for maybe 10 minutes, not much to see at all, wish i could get my money back."
• "If you feel like getting ripped off, this is the place for you. Saw the entire zoo in 20 minutes."
• "I was very annoyed I had to pay $9, when it said $7."
• "The cost is way too much compared to the size of the zoo."
• "They charged us $16.00 we got there, were there less than 10 minutes had to leave because size was small."
• "Sorry, the prices are not justified compared to the size of the zoo."
• "I would have given 5 stars but the $7 per adult was pretty steep considering a lot of zoos are donation encouraged and not mandatory."

Animal Welfare and Exhibits

Pros:

• "Terrific selection of healthy well maintained animals and exhibits."
• "The animals look like they are well taken care of."
• "Animals all seem pretty lively and happy."
• "The animals look well looked after and happy."
• "You can actually see most, if not all the animals unlike some zoos where the animals are hiding."
• "The animals look well taken care of and there's always staff walking around to answer questions."

Cons:

• "Many exhibits have so much netting that it’s tough to see much clearly."
• "Some of the animals are in glass cages which are hard to see into due to glare from the sun."
• "It’s an old school zoo where the animals are caged in small settings."
• "Some animals do get put away for weather and season."
• "Animals not well taken care of. Had two raptor birds together that didn't belong in same area."

Overall Experience

Pros:

• "The zoo is located in a beautiful scenic park well hidden from the road."
• "Such a great zoo! A small zoo with great exhibits."
• "What a wonderful zoo, with welcoming staff, clean facilities and engaging exhibits."
• "It's perfect for younger kids."
• "Because the zoo is so close to Brandywine Park, it’s perfect to combine a nice walk to admire the beautiful scenery, run around on the nearby playground, and enjoy a picnic lunch."
• "This is an awesome little zoo with a lot of character and a really nice layout."
• "An intimate, pleasant zoo in the north part of the city."

Cons:

• "This is the first zoo I've visited that after leaving I wanted to kill myself."
• "This zoo should apply to the Guinness book of records for the lamest zoo on Earth."
• "If you feel like getting ripped off, this is the place for you. Saw the entire zoo in 20 minutes."
• "Just free these animals already. This place is a joke."
• "Worst zoo ever, in 5 mins we walked through the entire zoo."
• "Probably the saddest zoo you'll ever go to, you can walk through the whole thing in less than 10 mins and see animals in enclosures that barely have any room to move."
• "The place is too small."