Mona Lisa Pizzeria Ristorante Reviews Summary

Category: Pizza restaurant Bayonne, New Jersey

Address: 165 Broadway, Bayonne, NJ 07002, USA

Phone: +12018581812

Rating: 4.2
based on 166 reviews.

Food Quality

Pros:

  • "It’s good authentic Italian food."
  • "The food is delicious I recommend the shrimp salad and pretty much everything on the menu the food is out of this world."
  • "Love the meatball parm on garlic bread and chicken Frances."
  • "They have, hands down, the best Buffalo chicken pizza on the planet."
  • "Amazing, Amazing pizza. The plain cheese pie is exactly how I like it."
  • "The mix of meats and melted cheese inside was delicious."
  • "The food is great."

Cons:

  • "Worst pizza in Bayonne Spent $35 on 2 Jars of tomato source, Tomato sauce on my muscles, Mind you the muscles taste old .. tomato sauce on my Calamari, and more tomato sauce on my spaghetti !! Never again!! Disgusting πŸ‘ŽπŸ‘Ž"
  • "The Buffalo came highly recommended by a friend and I now regret spending my money on this so called pizza."
  • "The food is absolutely horrible. Everything taste like salted cardboard!"
  • "The cheese pie did not taste fresh."
  • "The Sicilian pie is terrible."
  • "So the salmon was over cooked and drowned in pesto sauce, I received broccoli rabe instead of spinach, the spinach roll was visible under cooked, the penny vodka sauce had a funny taste(spoiled milk)."
  • "The Buffalo slice almost made me throw up."

Customer Service

Pros:

  • "Their customer service is wonderful, the staff is competent, they pay very close attention to detail - and the end result is always 110%."
  • "The staff is friendly for being as busy as they are and I'm always left feeling welcomed and appreciated."
  • "The staff is attentive, accommodating, and always willing to go the extra mile to make sure you are satisfied."
  • "The staff is always friendly and appreciative of our business."
  • "The staff is super friendly and always making sure their customers are getting the best service."
  • "The wait staff was friendly and attentive."
  • "The staff is good and helpful."

Cons:

  • "They don’t care about their customers and their customer service is horrendous."
  • "the worst customer service ever."
  • "spoke to a manager an he pretty much did it is what is you have to wait....So unprofessional..."
  • "the female manger gave me the wrong order and i didn’t even know tell i get to my house."
  • "Chris thought it was okay and was very rude when it was questioned."
  • "The young woman who answered the phone was VERY rude and unprofessional towards me."
  • "They basically caught an attitude with me and made me feel like they didn’t care I had an issue."

Delivery & Pickup

Pros:

  • "But all and all their food Is Good most of the Times always Speedy Delivery."
  • "Always get my orders delivered to me without a problem or telling me I’m not spending enough."
  • "Pick up and delivery are both speedy and everyone that picks up the phone is always polite and friendly."
  • "I was blown away by the quick delivery and amazing food."
  • "I’ve never ordered from somewhere and had it delivered so fast!!"
  • "Delivery is always good and they always make good on any mistakes/issues I have with my order when received."
  • "The food is great with outstanding service and fast delivery."

Cons:

  • "The delivery is very slow and unreliable."
  • "The French fries always arrive soggy if delivered because they take so long to get to your address."
  • "First, the delivery took nearly 90 minutes to show up after giving 45 minutes to an hour window."
  • "My ordered arrived 1.5hrs later because they had the wrong address."
  • "I waited 2 hours for a pizza that never arrived."
  • "Never had a complaint about them until today. I ordered and I called after over an hour passed and nothing showed up."
  • "lousy service, I ordered pizza with soda, the pizza arrived and the soda didn't."

Thanks! Your review is awaiting moderation.