"The food is very good, do try the Cantonese style lobster!"
"Delish Selection of Dim Sum, Amazing Won Ton soup, Shanghai fried rice with Mango chicken, OMG, the Best!"
"The standout dishes during our visit were the steamed and soup dumplings, the stir-fried turnip cake, along with the sticky rice."
"The pea shoot shrimp dimsum may have been my favorite of the bunch."
"The food is authentic Cantonese with great service as the cherry on top."
"The sticky rice with pork wrapped in lotus leaf blew me away!"
Cons:
"In the soup with beef there was plastic packaging from the beef."
"Was not a fan of the ribs as it was too fatty."
"The more disappointing dish was the bbq pork steam buns. There wasn't much filling nor taste, so it was quite disappointing."
"Shrimp rice crepe roll - Very overcooked, the crepe was super mushy and they all globbed together."
"The shrimp dim sum also fell short, being tasteless, overcooked, and served in broken pieces."
"Kung pao chicken was very strange. It was just chicken with peanut."
"The Peking duck was disappointingly fatty and oily."
Service
Pros:
"Staff kept checking on drink levels and if we needed anything."
"The service was excellent even when the place was incredibly busy on a Saturday night."
"Staff masked. gloved."
"Service was very good and fast, I can't find one thing wrong."
"This restaurant had impeccable customer service and always very attentive."
"Not only do they have a nice outdoor area to eat (you can also eat indoors), their service is professional, friendly, and swift."
"The staff welcomed us in with kindness and generosity."
Cons:
"The worst restaurant I have ever been to. Food was good, but employees were very rude, they shouted on us in Chinese so we could not understand."
"The service mirrored this chaos, lacking organization and efficiency."
"There was one guy who muttered in front of our table to why we are still here and taking so long to get the bill in a disgusted tone when we were still waiting on food."
"Servers and staffs were too loud talking themselves and was quite bothersome during throughout my time there."
"The service was really really bad though. We didn’t get one of the dishes we ordered and the waiter never checked on us."
"Worst service I have ever experienced."
"When we sent it back, the head waiter was argumentative, which is just bad customer service."
Price
Pros:
"They had a 20% off sign outside that I did not receive, but the food was THAT good idec."
"Prices were a little more on the expensive side when it comes to Dim Sum servings familiarity. However, not too crazy at Dim Sum Palace."
"We were surprised to have a dinner for 2 amount to only about $40 per person with lots of leftovers and a lunch for 2 to about $20 per person."
"This place is a great dim sum 🥟 restaurant! Prices 🏷️ are extremely fair and affordable."
"Affordable (especially for Manhattan), can cater to family/big groups."
"Dimsum dishes were really good, and reasonably priced."
"The price point was excellent for everything we got."
Cons:
"The price was 50 a person. For just ordering 9 sampling dishes for 2 people to be satisfied. It just was insane."
"Pricier than other dim sum places."
"A bit more pricier than your common lesser known dim sum places."
"But what really knocked the stars down a lot was the insanely high pricing."
"The sticky rice could use a bit more filling though, to be honest."
"Slightly over priced, but considering the location, that’s expected."
"The dim sum can be a bit pricey."
Ambiance
Pros:
"A welcome addition to east village."
"Starting off: The atmosphere is exquisite. Tableclothes, good music, dim lightning."
"This place has an old-school kind of feel/decor, so it's pretty casual."
"Warm atmosphere."
"Service is amazingly fast and it's a very friendly and pleasant atmosphere."
"The ambiance is very modern, it's quieter, there's a bar with drinks and booths for seating."
"Absolutely delightful, clean and cozy place, friendly service and impeccable hygiene."
Cons:
"SO MUCH butter and oil. So unnecessary..."
"The atmosphere was somewhat tense, resembling the constant in-and-out flow of laundry, which added to an overall feeling of chaos."
"I recently visited this place with dark, poorly-lit ambiance with a macabre vibe."
"The interior design seemed to hark back to the austere style of Soviet-era eateries, which didn't enhance the dining experience."
"Serious fail. Cold appetizers, incredibly loud 'vip' room (don't sit in the back - unless you really want to hear everybody else's conversation)."
"Mediocre dimsum but expensive."
"Nestled in the heart of the city, this 5-star dim sum palace is an absolute gem."