"The variety offered impressed me; each choice typically comes with three pieces, except for the Dim Sum platter, which boasts ten delicious pieces."
"Regarding non-dim sum dishes, the soup dumplings were surprisingly good."
"The food was tasty and properly cooked, service was prompt and efficient, the price was reasonable."
"The Dim Sum was amazing and just as I remembered."
"All the food was delicious but honestly the turnip cakes were so good they're the only thing I remember distinctly."
"The food was top notch and the setting was nice."
"Everything we had was delicious, with the exception of the vegetarian spring rolls which were still frozen in the middle."
Cons:
"The dumplings were old because they tasted sour."
"Portions were way too small. $5-6 for most plates and steamer baskets with actually tiny items!"
"Big disappointment. Nothing exceptional for me about their dumplings that merit Zagat and Michelin recommendation."
"The bok choy and the rice rolls was fine...the rest could use a lot improvement."
"The sesame balls were cold and disappointing; don’t get those."
"The fried rice wasn’t good."
"The food was quite disappointing as well, with some dim sum selections being the only decent choices."
Service
Pros:
"The staff is very friendly, courteous and helpful."
"The staff is so kind and helpful."
"The waiters basically did not speak to us, and at first glance the service seemed bad. However, they noticed as soon as we struggled, and in the end we felt well taken care of."
"Service is super fast."
"The staff was very nice and the service was quick."
"Service is excellent. Facilities are clean but the toilets could be cleaner."
"Service is quick and friendly, atmosphere is nothing special but it does the trick."
Cons:
"This is their steamed pork bun they sold thru a delivery outfit called Fresh Go Go in the Internet... A VERY TYPICAL BAIT & SWITCH by these unscrupulous businessman."
"Yall this place's atmosphere is bizzare, kinda like a dimsum place meant for those who have never had dimsum before."
"After letting us wait for an hour for the food and serving very rudely and without any professionalism, they FORCED us to tip them 15%."
"The wait staff are indifferent."
"The worst service I've ever experienced in the United states."
"Very slow service despite the fact that there were less than 20 customers in the restaurant."
"Really poor service. Extremely rude waiters."
Atmosphere
Pros:
"Less stressful than most other Chinatown dim sum venues, Dim Sum Go Go offers nice decor (upstairs), made to order dim sum, and a lot of opportunities to sit at your own table."
"Yeah tiktok made me do it and it was worth the trip. The service was good and done with a smile and good attitude."
"Here in the East Village, it’s more of a casual and relaxing vibe much different than Chinatown."
"Sit upstairs if you can it's quieter and less busy than the downstairs dining area."
"The restaurant is very large and has a cool ambience for the red decor."
"The upstairs is more decorated than the downstairs."
"The ambiance was inviting, but I would recommend visiting with friends or family to fully enjoy the experience."
Cons:
"Interior is not the most welcoming."
"The whole atmosphere is also horrible."
"It was calm inside. No loud noises and having to catch someone's attention who's pushing carts."
"If you go beyond the tables you will find the restaurant is disgusting."
"The atmosphere was smaller than expected."
"The second floor is the best to see Chinatown from a little height, but carpet and bathrooms need updating and the reason for 4-star rating."
"Very bad shape restaurant and service very bad…. The servers are not trained in costumer service at all."
Value
Pros:
"The food was tasty and properly cooked, service was prompt and efficient, the price was reasonable."
"Overall 4 star for the combination of dim sum variety, short wait time to be seated, and the price."
"Prices are extremely cheap for Manhattan."
"Great value for money."
"Very fair prices and good service."
"Quick service and beautiful dim sums at a reasonable price point."
"Great value for the money."
Cons:
"Portions were way too small. $5-6 for most plates and steamer baskets with actually tiny items!"
"It was kind of expensive considering the amount of food we had and that it’s not a fancy restaurant or area."
"Also when the check comes.. its all written in chinese... so it's impossible to know if I was charged for something extra or something I did not receive."
"The food is so expensive, very tiny like kid meals."
"Food was pretty good, but the pricing feels like a scam. $6.50 for only 3 dumplings?!"