"They gave him the perfect cut and he’s so smooth."
"By far the best groomer I have ever come across. They do an amazing job, literally their techniques and specialty haircuts are immaculate."
"The groomers very skilled."
"The grooming itself was top-notch."
"Consistently delivering exceptional grooming services for Chloe, Pup Studios ensures she always looks adorable."
"Kai did an amazing job with my golden doodle momo."
"The grooming of my pup came out beautiful and the proper style of teddy bear shape i wanted."
Cons:
"This older lady that works there aggressively grabbed my dogs head and shook her many times as she wasn’t staying still."
"I wouldn't recommend it for (extra) large breed short haired dogs."
"Seriously an extra 50$ every visit just to apply a muzzle??"
"To pay a total of $150 for mini- grooming when I got better results with a full grooming for $90 makes it unjustifiable to bring my dog here again."
"The only thing I didn’t like was the way they cut my puppy’s tail but it’s okay it still looks cute."
"This is unforgivable. Why would you cut one of her eyelashes entirely and leave the other one?"
"Worst experience so far, inexperienced groomer cut the head and body divider like this."
Cleanliness and Aesthetics
Pros:
"The studio is beautiful and so clean. I don’t think I saw a speck of dust on the floor."
"The facility is gorgeous and so clean and so modern."
"I love the cleanliness of this business and how aesthetically pleasing it all is."
"This place is exceptionally clean compared to other places I have been to."
"The studio is decorated to make you and your pup feel as if you’re in an outdoor park (so cute!) and it is very clean."
"Every time we go, the place is spotless."
"The overall space is also very pretty and clean."
Cons:
"We arrived at 10am and it smelled very strongly urine."
Customer Service
Pros:
"The service from the beginning to the end was friendly and professional."
"The staff showed genuine care and professionalism."
"The staff here are responsive, super attentive and helpful."
"The staff is amazing, you can see the bath area from the sidewalk, and price is as good as PetSmart."
"The folks are super friendly and they really know their stuff when it comes to grooming."
"The team was super friendly and welcoming."
"The customer service was impeccable."
Cons:
"Definitely won't return or recommend."
"Its unfortunate because the last thing I want to do is switch up my dogs groomers & have him get use to a whole other place!"
"No explanation or apology was made whatsoever."
"Unfortunately this 1 star review is simply based on the fact that nowhere on their website does it state that they do not allow dogs over 30 lbs for daycare."
"While the personnel seems attentive the pricing and results for grooming were less than desirable."
"The grooming on my dog was poor compared to the price that they charge."
"Update: the owner replied and didn't address the lack of grooming and let me know they did gland excretion when I explicitly asked them not to do that."
Additional Services and Amenities
Pros:
"They are recording while the pet is taking a bath, and they printed a picture attached in album."
"They give out free samples too!!"
"They give you a sweet journal where they explain the condition of the pups coat, teeth, and overall behaviour."
"They give you a diary of your pup after the grooming so sweet and a beautiful neck tie after each groom."
"Also, they carry the most adorable clothes that will make you want to whimper and cry."
"They gave me a tote bag and a planner to track my dog's coat condition."
"They offer spa treatments if you’re interested."
Cons:
"He fell out of the bath once and that's quite dangerous when wet."