Humane Society of Harrisburg Area, Inc. Reviews Summary

Adoption Process

Pros:

• "The adoption process was smooth, staff very friendly and helpful."
• "They made the adoption process easy, fast, and gave great advice to me (as a first time dog owner)."
• "Adopted a sweet senior pup recently. The adoption process was thorough but still quick."
• "These folks gave me my best friend. They were easy to work with and accommodating."
• "Adopted my little girl from here! They were VERY kind and accommodating!"
• "Just adopted my boy from here on Monday. He's amazing and the staff were so great!"
• "I just want to thank the Humane Society of Harrisburg for introducing us and making it as easy as possible to adopt."

Cons:

• "Stupid procedure for adoption. By the time they look at your application the animal you want is gone."
• "The girl who went over my application... told me that I had violated their policy by giving my pet to another person and NOT returning him back to them."
• "They kept a families dog refusing the return all because a workers friend wanted the dog!"
• "They said it wasn't a good fit and removed our ability to adopt them."
• "Canceled our application for adoption due to front desk staff."
• "They also kill lots of animals if they are not adopted."
• "It's really sad they'd rather have these animals caged then go to loving homes."

Staff and Service

Pros:

• "The friendly and caring staff made this time more bearable with the comfort they showed towards peanut."
• "The Vet staff was charming, but they removed her $60 Seresto collar and put a topical solution on her."
• "The volunteers there are patient in aiding you with the whole process of getting your pets shots."
• "The staff was very friendly and patient."
• "The staff was so helpful, friendly, and patient."
• "The staff and volunteers was super friendly and helpful."
• "Everyone including the staff and volunteers were very helpful and nice."

Cons:

• "Place is cheap but good luck making an appointment in any timely fashion."
• "Sometimes I would call and the line said the number didn’t exist."
• "There is some serious attitudes from upper management there who need to get there act together."
• "All but 1 staff member seemed miserable though and weren't too polite."
• "The front desk staff is very rude at times especially one particular worker."
• "The staff all tells you different things nobody is on the same page."
• "Staff is very rude and definitely are clueless."

Facility and Care

Pros:

• "This facility always takes great care of our animals!"
• "Very nice location to adopt a new four-legged fur baby family member."
• "The reception staff were very sociable."
• "The staff seem to genuinely love animals and want them to go to good homes."
• "They treated my cat with dignity and respect."
• "The shelter is beautiful. It is kept clean, even though u know from personal experience that is difficult."
• "The animals all appear healthy and as happy as can be expected."

Cons:

• "Cages for the dogs could be cleaned just a little bit better and also brighter lighting."
• "It smells disgusting."
• "The odor coming from the catroom was absolutely disgusting."
• "Even though the animals were all sweet and calm, there was a foul odor as well as several dirty cages."
• "They have the pit bulls put into a separate room by themselves."
• "The Humane Society is much more restrictive with viewing the animals, than they used to be."
• "My cats went in to get fixed. Came out sick."