Tex's Chicken & Burgers Reviews Summary

Food Quality

Pros:

• "The food taste good, but it is pricey."
• "The food beats the burger king down the road!"
• "Food is always delicious and the services is fast."
• "Their fried chicken, in my opinion, is better than halal KFCs in the neighborhood, because the size of the chicken and the taste both seem more natural."
• "The fried chicken is amazing."
• "The burgers were one of the best i ever ate. The chicken tenders and the chicken nugget tasted great and everything was juicy."
• "Love their food. The fried chicken is the best they have. Must try."

Cons:

• "The last time I ordered from them I looked at my chicken after taking a bit and found tiny white worms in my chicken."
• "Very disappointed because the fried chicken didn't taste the same was old and refried with lot of oil gave me headache and made me sick."
• "The chicken they give now is disgusting, it tastes OLD."
• "Wings were dry and stale/hard."
• "In my opinion, the quality of this chicken has noticeably gone down- lately, I got some dried old tasting chicken and the size of the wings were tiny- like pigeon legs."
• "Mac and cheese was rancid from top to bottom."
• "The 3 piece chicken tenders were very under cooked and pink on the inside."

Cleanliness

Pros:

• "The restaurant was also so clean!!! Better than other fried chicken."
• "Also, very clean place with lots of seating."
• "Restaurant itself is clean if you choose to eat in, tables also spotless clean and very comfortable."
• "Inside the place was clean and nicely set up."
• "Has a clean bathroom, clean tables."
• "They have a lot of great promotions on at the moment and a menu with great variety. This surprisingly spacious, there’s a second area to the restaurant that is all seating, the restaurant has very well adhered to social distancing requirements and looks very clean."
• "It is clean to standard."

Cons:

• "Also it isnt always the cleanest place, and if u come after a certain time they well not serve u chicken which limits ur choices."
• "Kind of dirty alot of nats flying around also i notice they keep opening the boxes to check whats what with bare hands and breathing over the food."
• "The counter tops, Serving areas were messy and not clean at all."
• "Came with my Family, Whole floors was dirty, Garbage bins was full, staff was on the floor."
• "The tables weren't the only issue, the floor was sticky from spilled soda and ketchup/bbq sauce."
• "The place looked clean but the floor was sticky in places and slippery in others."
• "The place is very small, seating is limited, parking is almost impossible because there are so many other businesses around. The store itself needs to be cleaned."

Service

Pros:

• "Cashier and whole staff was friendly."
• "Very good service, good menu … not overly extensive."
• "Texas Chicken and Burger provides exceptional customer service with a friendly touch."
• "I always come here and they give the best service. They go above and beyond to help their customers."
• "The brother behind the counter took my order with urgency and it was ready in less than 5 minutes."
• "Excellent and outstanding customer service."
• "The staff is always courteous. And food quality is always above par."

Cons:

• "You need an overhaul of this place and need to get your employees back in check."
• "Very incompetent and unprofessional. How do you get two simple orders wrong in a 24 hour span."
• "Service is very slow. That place can be run better way."
• "The service and the wait for the food is horrific. I waited 35 minutes for chicken twice here."
• "they get orders wrong a ton of times first time i ask for fish burgers and they gave us beef during a snow storm as well then the next time i ordered 2 cheese cakes and they gave me one and i payed for two as well horrible staff."
• "The nightshift manager was unprofessional and argued when we voiced a complaint about the dirty tables."
• "Never seen such overworked and disinterested employees in my life!!!"