"Both the chicken katsu and japanese fried chicken were impossible to not finish."
"Very authentic katsu with quality pork."
"The pork tonkatsu was alright."
"The rice was really amazing lol."
"The pork filet katsu curry - Slightly sweet curry with onion and mushroom Enough curry to order another bowl of rice."
"The pork was beautifully fried, and the curry was flavorful."
Cons:
"The vegetarian option was disgusting."
"However, their cheese katsu could be more worked on since it felt like they chose the wrong cheese to fill in the katsu."
"I've been a regular customer since 2017. I visited after a long time, and the katsu I tried had too much grease and the meat quality wasn't as good as before."
"DO NOT order from the outdoor window during lunch. The katsu dishes are pre-made, refrigerated, and microwaved."
"The Berkshire pork curry rice is the perfect meal, especially with a rich curry that has a smoky taste."
"The Berkshire tonkatsu with cheese. It was soft and juicy with just the right amount of crispness."
"The pork loin was crunchy and thick, but tender on the inside."
Service
Pros:
"Our server was very friendly and helped us pick our delicious options."
"Service was nice when we had it but pretty slow due to understaffing."
"Service was great, the server kept checking upon us and making sure we were good."
"Service was fast and friendly."
"Service was prompt and friendly, even though the restaurant was very busy."
"Staff came by frequently to check on me and keep the water full."
"Service was excellent!"
Cons:
"Also they are extremely understaffed for how crowded they are."
"The service here is now super terrible. I have been a patron of this restaurant for a long time, but recently I decided not to come here again in my life."
"Service: not so great. Waiters just tossed the items on our tables and didn't seem so friendly."
"Service: was a little slow and you have to flag down the servers if you need anything; they seemed short staffed."
"The wait staff was unprofessional."
"Service was also terrible. The waiter had zero patience and even walked away as soon as we picked the food when we tried to order drinks."
"The same staff (guy) took our order and it felt like he was rushing us."
Atmosphere
Pros:
"The atmosphere definitely approaches what one would get from a tonkatsu restaurant in Tokyo."
"I loved the atmosphere and a lot of wood and bamboo furnishing."
"The Gozen choice is also a plus (the soup is just unreal)."
"The cozy wood interior is kinda typical design scheme repeated by most Japanese restaurants."
"My 💕 favourite 💕 katsu (Japanese 'panko' breaded cutlet/Schnitzel) restaurant in NY."
"Katsu-Hama has a quaint atmosphere and really friendly staff."