Applebee's Grill + Bar Reviews Summary

Food Quality

Pros:

• "The food was decent. I ordered the fajita burgers, fried cheese for appetizer, and chicken wonton tacos and I loved all."
• "The food was pretty good and prepared and served as asked for."
• "The food is consistently good and the staff is always friendly and on point."
• "Our waitress was on point and friendly. All of our meals were correct and, more importantly, tasted great!"
• "Food was very good! However I really want to acknowledge Gloria our server who also had to cover the bar as well. She was attentive, friendly and went above and beyond."
• "The food was good and the menu has a good selection."
• "The Boneless wings got rave reviews from the table, The kids chicken tenders and mozzarella sticks were 'the best ever', and my Fiesta lime chicken was delicious along with my frozen margarita."

Cons:

• "Other than that, the ribs were burnt with barely any meat."
• "Food was presented well but was cold."
• "The food was poor. The spinach artichoke dip and chips were heavily salty."
• "The Alfredo sauce was watery. Just gross."
• "Honestly the drinks were really good and the food was really bad. I mean it was edible, but my chicken Alfredo tasted right out of the box and the chicken was super dry."
• "All the food looked delicious I was so hungry and I thought I was gonna enjoy the food a lot, I got the ribs and the Mac n cheese but it just didnt have any flavor."
• "Chicken and shrimp are hot, extremely salty and way overcooked."

Service

Pros:

• "Megan our waitress was beyond outstanding!"
• "Our kids were impressed with her memory. Thank you Jess again for a wonderful time!"
• "Stopped in to eat last Saturday with my family and Yve took great care of us."
• "I would like to give Nicole a big shout out. She is truly a person that wears many hats."
• "Our server was amazing and on top things..We got our appetizers and main course in a decent amount of time."
• "Food was excellent, service was impeccable."
• "Waitress was a beautiful sweet girl who took great care and was very accommodating."

Cons:

• "Our order was messed up 3 times!!!"
• "The service was horrible ! Our food arrived, but our silverware and napkins did not."
• "The absolute worst experience in any restaurant ever."
• "Totally disorganized. Waited forever to be seated even though it wasn't busy."
• "Horrible service. Waitress attitude is really bad and should be fired."
• "Slow service, host sat my family of 5 at a table that was too small."
• "The server that was at the bar never came and check on how we were doing or anything."

Cleanliness

Pros:

• "One of our forks was clean, that was nice."
• "The restaurant is usually clean and the service is fairly quick you don't have to wait that long for your food."
• "They are always welcoming, very organized and the wait staff are super friendly."
• "The place is clean the server was nice."
• "Restaurant was cleaned and has a large parking lot."
• "They are also definitely following COVID guidelines."

Cons:

• "It is dirty in every corner of the place."
• "Very messy. Food was all under the tables it was nasty."
• "Table was gross and sticky."
• "There was also food chunks where we were sitting. Disgusting!"
• "As I made my way to the restroom, I noticed that most of the empty tables were dirty."
• "Tables were left dirty with no one cleaning up."
• "The entire establishment smells like a dirty wet rag."

Management

Pros:

• "Thank you to the manager for not charging for them at all."
• "Manager Ray seemed like a nice guy."

Cons:

• "The manager sits at a table two tables from us and stuffs his face while I have dishes piled up since the server can bother to clear them."
• "Her immediate response was to blame the server, and say he put everything in the same time."
• "Very disappointed Smh the manager heather was rude and disrespectful after they messed up my order."
• "The manger never came over, never apologize or tried to make things right."
• "The GM was there and didn't care about anything.. A patron that was sitting at the bar, had his chair break... And there was no care given."
• "Plenty of staff just chatting near by but where’s the General Manager?"
• "The manager needs to be fired and asap."

Value

Pros:

• "If you get the specials the price is extremely reasonable for the amount of food you get."
• "My GF and I ordered from the 2 for $30 menu and we were very satisfied with our food."
• "Had an awesome experience with endless wings shrimp and riblets and $1 cocktails...my waiter was amazing!"