Sally Lunn's Restaurant & Tearoom Reviews Summary

Category: Tea house

Address: 15 Perry St, Chester, NJ 07930, USA

Phone: +19088797731

Rating: 4.4
based on 159 reviews.

Service

Pros:

  • "The delightful Mrs Gaffney was kind and attentive."
  • "The waitress was sweet, patient and attentive, thank you for making my birthday one to remember :3"
  • "Abby was our server and she was delightful."
  • "The waitresses are nice, the service is great, the pot pie is the best recipe here."
  • "The service was friendly and efficient."
  • "Staff are always very kind."
  • "Service was prompt even though every table was occupied."

Cons:

  • "I am deeply disappointed in the management here."
  • "The service was really lacking. They would benefit from a busboy and better serving staff that is more attentive."
  • "Our server had no understanding of the set Tea selections."
  • "It took 35 minutes before our order was taken included beverages."
  • "Service was painfully SLOW!!!"
  • "We waited another forty minutes after eating for a check and eventually were so frustrated we got up to find someone."
  • "The service was mediocre and a little slow."

Atmosphere

Pros:

  • "The atmosphere is quaint and beautiful, an absolute gem."
  • "This restaurant has a cozy atmosphere with a British theme with old decorations."
  • "Wished my Mom was around to lunch @ Sally Lunn's with me...she would have loved the mismatched cups & chairs & adorable Teapots."
  • "The atmosphere was perfect."
  • "The atmosphere is so aesthetically perfect and puts you right in that tea party state of mind."
  • "It is lovely, and eclectic - a beautiful, peaceful atmosphere."
  • "The place has a real old English atmosphere that you don't even find in the UK these days."

Cons:

  • "Today was very hot out and they were too cheap to have the air conditioner on. It was like a sweatshop inside."
  • "I don't like the atmosphere, it is dated and a little grungy."
  • "The decor is reminiscent of an old aunt's house who has 30 years of knick knacks piled up."
  • "The only thing that was a TURN OFF was that inside the store, there were so MANY FLIES!!"
  • "The place really needs a good dusting and get rid of the lace and use clean crisp linens."
  • "Very cluttered and noisy. Was everything a Tearoom is not."
  • "The place was dirty. All food particles on rugged floor."

Food Quality

Pros:

  • "The food is good."
  • "The scones are superb. They serve them warm with accompaniments of clotted cream and jam."
  • "The food here is absolutely amazing!! everything FRESH and REAL food, the food is delicious!"
  • "As usual the food was wonderful."
  • "The food was great."
  • "Lunch was amazing! My friends and I had an array of teas and a bunch of different options for food. The chicken pot pie is really amazing, great flavor and delicious crust."
  • "The food is so delicious, their tea is amazing, the scones are scrumptious."

Cons:

  • "Two of us had leak and potato soup, something I’ve eaten many times around the world. This wasn’t cooked properly - I’ve never had crispy leaks and half-raw potatoes."
  • "You decimated the scone I ordered, by blasting it in a microwave."
  • "Would have been good food but they gave me 2 croutons with soup and salad."
  • "The quiche was undercooked and did not taste the same as on a prior visit."
  • "The scone was crumbly."
  • "The sandwiches? Tasteless, saltless, and the stale bread, nothing special about it."
  • "Ordered egg salad sandwich for 12.00. It was horrible, There was a smear of egg salad. It was like eating bread."

Value for Money

Pros:

  • "They also offer a pretty decent selection of UK based chocolates and treats."
  • "For the quantity and quality, the prices here are amazing compared to other tea houses."
  • "A good bargain here is the 'Basic Afternoon Tea' from the Set Tea Selection."
  • "The baked goods are out of this world. Try the scones, always fresh, 6 to 8 flavor choices."

Cons:

  • "This on top of chart $13.50 for an egg salad sandwich is clearly a message to those loyal customers that this once quaint and lovely establishment cares more about making as much money as possible during these turbulent times than their customers."
  • "Note: 3% processing fee for credit cards."
  • "Total cost: over $300 including the ‘gratuity’."
  • "Had the regular tea....24.00 it included the Equivalent of one whole sandwich....totally not worth the money."
  • "My bill was $80 and all we got was two Peanut Butter and Fluff sandwiches, 1 strawberry cut in half and 5 blueberries each."
  • "The Tea Service is overpriced for the quantity of finger sandwiches & pastries that are presented."
  • "The afternoon tea portions are TEENY TINY."

Staff Attitude

Pros:

  • "I was kindly attended over the phone by a young lady as well as another young lady who took my order."
  • "The staff are friendly."
  • "Staff was super friendly as well."
  • "Friendly, professional staff, too!"

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