Ideal Image Garden City Reviews Summary

Staff and Service

Pros:

• "Kelsey was amazing! She not only has a professional, genuinely caring personality.. she is extremely talented and has extensive knowledge."
• "All the technicians are real nurses and professional and gentle."
• "The girls are amazing! So professional so qualified."
• "Thank you Sushanna for taking your time and making me feel comfortable while doing my laser service with minimum pain."
• "The staff is always very nice and professional and do an amazing job at the services they provide."
• "The staff at Ideal Image at Garden City are amazing. They are so friendly and very accommodating with appointments."
• "I love my nurses Jacklyn and Kristen!!"

Cons:

• "They only want customers' money not doing good for them. They are not friendly."
• "They will say it is almost $8,000 for 9 sessions (which is ridiculous) but then lower it down to $4,000 because there is always some type of 'sale'."
• "I honestly wish I could rate this lower. I feel completely scammed and taken advantage of."
• "The results of the laser hair removal are horrible and for the price you pay (5 digit figures), you are better off going to a more reputable place."
• "Providers were inconsistent in terms of friendliness and continuity of care."
• "Sales girl was VERY misleading."
• "I kept this horrible rip off experience a secret from everyone I know because it's such an embarrassment."

Facility and Equipment

Pros:

• "The facilities are clean and sanitary and they have great sale promotions for hair removal."
• "Not only do they have advance top quality machines but, their nurses are all amazing and educating during the procedures."
• "Office was clean."
• "The office is super clean!"
• "The facility itself is always in pristine condition and very welcoming (good music too)."
• "The facility is very clean and all the providers are all very helpful in answering any questions/concerns."
• "The rooms are clean and bright."

Cons:

• "Their machines are also very old and very painful."
• "Had a coolsculpting procedure 2 years ago and it did not give ANY results."
• "The laser doesn’t work on African American skin."
• "This place is a scam. Their rates are ridiculous and they are notorious for not being effective."
• "They ended up switching my technician every 2 treatments...how much training or experience can these people have with such high turnover??"
• "Absolute waste of my time and incredibly over priced."
• "I really wish I read these reviews before choosing to use Ideal Image. THEY ARE HORRIBLE."

Customer Experience

Pros:

• "It was worth every penny for the laser and the lifetime membership is the best part as you can go for touch ups for a lower price."
• "I would definitely recommend ideal image to anybody looking for permanent results, as well as professional staff."
• "Super effective treatment and had no reactions whatsoever, have been coming for three years now and they are able to work with a financial plan because I am in school."
• "I’ve been coming to ideal image for 5 years and I’m always so consistently impressed with the results and the staff."
• "I’ve been getting great results with my laser hair removal."
• "I have smooth arms!! LOL."
• "I’m halfway through my sessions and definitely noticed my hair takes longer to grow back and is thinner less thick and only grows in patches."