Bite Food & Coffee Co Reviews Summary

Category: Restaurant Hackensack, New Jersey

Address: 360 Essex St, Hackensack, NJ 07601, USA

Phone: +12015602269

Rating: 4.1
based on 252 reviews.

Atmosphere & Decor

Pros:

  • "The atmosphere is chic, contemporary Cafe with floral decor and some Instagram background walls."
  • "Love the atmosphere and decor of the cafe, so spacious with many seating options available."
  • "Phenomenal. The atmosphere was great."
  • "Ambience was very soothing and pleasant."
  • "The interior is beautiful and the ambiance gives off a city-esque vibe."
  • "Nice bright open feel."
  • "Also the vibes at Bite are amazing it has such a cute environment."

Cons:

  • "The music was offensive to me."
  • "There was some sort of construction going on in the back and there was loud banging."
  • "We had to listen to the most horrible music."
  • "The vibe of the cafe is pretty messy with utensil restocks and random things on a large table, all clearly visible."
  • "Toilet was clogged also n 6 customers complained they did nothing could care less smh."
  • "The place is average is not worth the hype."
  • "Everything was dry and/or too salty."

Service & Staff

Pros:

  • "The staff is super attentive and nice always!"
  • "Service has always been 100% every time I’ve gone both fairlawn and Hackensack locations <3"
  • "The waitress was really cooperative and nice."
  • "The staff was very pleasant and considerate."
  • "Went with my friend for a brunch today around 6-8pm. Jasmine the worker was super nice and helpful."
  • "Everyone that works here is so wonderfully friendly and they take their covid precautions seriously so I felt very safe."
  • "Customer service was outstanding."

Cons:

  • "The fact that there has not been a working front register for so long takes away from the customers ability to interact with the baristas."
  • "Terrible service, I asked for salt and pepper, was given it as I was a bother in my hand… No here you go or anything."
  • "Service was a bit haphazard and slow but the food was delicious."
  • "Service is quick."
  • "Service was okay you order and pay with your phone so there is no interaction with anyone."
  • "The service at this establishment is above my expectations. The wait staff are extremely helpful, the location is really clean, and the ambiance is unique and refreshing."
  • "The service was really good and the waitors were both super nice and friendly."

Food Quality & Options

Pros:

  • "Decided to check this spot out with my friend and was pleasantly surprised by all the great vegetarian options they had available."
  • "The rose latte was definitely the star of the show."
  • "The drinks are creative and refreshing!"
  • "Highly recommended for a reasonably priced, high quality meal."
  • "The food is high quality and so good."
  • "The food here is great and my review isn’t about that. This is about the customer experience."
  • "The food was delicious."

Cons:

  • "They must not know how to make a decent well done burger here. I’ve gotten a solid black hockey puck on a bun every time I’ve ordered a well done burger from this place."
  • "I really wanted to like this, the food looked good. But it was so so spicy, i couldn't enjoy it."
  • "Food is just ok & overpriced."
  • "But food, maybe i got the wrong thing here. But i have never had as bad of a bennedict as i had here."
  • "The so called 'Mac and cheese' taste like sweet plantains."
  • "The veggie pasta was not edible."
  • "The quesadillas were tasty and the burger, other than the bun being soggy, was also a tasty option."

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