"The food was absolutely amazing!!!!! Way way better than I expected! Highly highly recommended!!!!!"
"Everything was delicious from start to finish."
"The chicken parm sandwich on a garlic knot bun, which was REVOLUTIONARY."
"The roasted beet salad was wonderful and Absolutely tasty."
"The food was very delicious and it was a generous portion!"
"Each appetizer and entree was spectacular! The food quality is top notch."
"Food was delicious!! We had the wings that were very good and I had the classic burger."
Cons:
"The food was pretty bad."
"The food is very mediocre with nothing special the restaurant would be known for."
"Very bad food, ordered wings, came out hard as rock."
"The food absolutely sucked."
"The entrees, however, were very disappointing."
"Buffalo wings were inedible, soggy dripping in oil and still frozen in the center."
"The poutine was horrible."
Service
Pros:
"The service is definitely great (big thanks to the server named Victor...he attended everything good)."
"Our server was great."
"The staff was great! Attentive, funny, easy going."
"Service was quick and the Staff were very friendly and efficient."
"Ryan was an incredible server to my guest on the patio."
"Our server Dolcheen was fantastic."
"The server was attentive and friendly."
Cons:
"Horrible, slow service even at the bar and they still managed to screw up our order."
"Slow services even on none busy nights."
"The service was overall slow."
"Service and food though is subpar and I won't be returning."
"Horrible service sat their for 5 minutes at bar Had 4 bartenders they couldn't seem to function properly."
"The service was terrible and took forever for everything."
"Waiter was MIA most of the 3 hours we were there."
Atmosphere
Pros:
"Love the atmosphere and the amazing selection of beers!"
"Definitely a fun atmosphere."
"This place is super trendy and nice."
"Great place and great atmosphere. Would definitely go back again..."
"The atmosphere is trendy and upscale."
"Very impressed with atmosphere. Fun and trendy!"
"The atmosphere was amazing."
Cons:
"The Hanover location is way too commercialized, too many tables, too many people walking around asking you the same questions."
"There's absolutely no reason for a regular DJ at this restaurant."
"Had to walk out of this joint because the music was revolting and loud, and ubiquitous."
"Con is staff is always waiting to take your plate and it makes you uncomfortable or like you have to rush to eat."
Management
Pros:
"The manager was a blonde woman who is the epitome of a terrific professional."
"The owner was also on site on a Saturday night and helping out which is amazing."
"I also have to mention the Manager Kristine (sp?) she is by far one of the best managers I have seen run an establishment in a long time."
"Nick the manager also came over and made sure we were satisfied with the service and food."
"The manager came over and the food was remade and brought out in a timely manner."
Cons:
"Poor management."
"All in all, this place needs new management: maybe allow the younger lady to oversee everything."
"WHAT KIND OF GM DOES NOT TAKE THE TIME TO SPEAK WITH A DISGRUNTLED GUEST???"
"The manager did not come back to take a second drink order, nor did the server have any idea about what was going on with our drink situation or care to check on our table."