Adlers Jewelers Reviews Summary

Category: Jewelry store

Address: 217 N Ave W, Westfield, NJ 07090, USA

Phone: +19082334760

Rating: 5.0
based on 349 reviews.

Customer Service

Pros:

  • "Truly no one has better customer service or made the actual experience of buying a ring super enjoyable one- than Ellie and Adlers Jewelers!"
  • "They were extremely conscious of timeline and ensured everything was complete and resized in time for our wedding."
  • "I never felt pressured to make a decision or to rush into purchasing anything when I walked into Adler's."
  • "Yvonne gave us the best experience while ring shopping. She was so patient, kind, and knowledgeable."
  • "We highly recommend Adlers to anyone looking not only for quality jewelry but for quality care as well!"
  • "They made us feel like family from day 1 and continue to stay in touch with us even after our purchase."
  • "There’s good customer experience, there’s the type that goes above and beyond, and then there’s Adlers which exceeds all expectations."

Cons:

  • "Just as every store is short staffed you need to plan ahead of time that getting the PERFECT ring will take some time."

Selection and Customization

Pros:

  • "They had several times more choices than another jeweler that we considered."
  • "Their owners are also gemologists who hand pick every diamond that comes through their doors."
  • "Adlers has, and the selection was outstanding."
  • "Their selection of rings seems endless, it makes me excited to look into wedding bands!"
  • "Adlers has an incredible and vast selection of designs to choose from and also offered to customize the ring to however I wanted."
  • "Adlers jeweler have various designers you can choose from or get ideas from and they can custom make anything you want!"
  • "The selection is incredible at the store and they made my now fiancé’s dream ring."

Cons:

  • "I took off 1 star because when selecting a center diamond for the mentioned engagement ring we had to work with one of their certified diamond specialists - pushy used car salesman would be how I’d describe his style."

Quality and Craftsmanship

Pros:

  • "The quality and craftsmanship was more than I could have imagined."
  • "The level of professionalism, QUALITY, and care was unmatched in our search for an engagement ring."
  • "The jewelry selection offered at Alders Jeweler was large and beautiful!"
  • "Adlers has a wide selection of high quality products."
  • "All of the rings came out beautiful."
  • "My ring is absolutely gorgeous!"
  • "The ring FAR exceeded my expectations, and is truly unique and special!"

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