Aires Jewelers Reviews Summary

Category: Jewelry store

Address: 3 Harrison Ave, Morris Plains, NJ 07950, USA

Phone: +19732920950

Rating: 5.0
based on 174 reviews.

Customer Service

Pros:

  • "Very helpful and pleasant to work with."
  • "When you are working with them they make you feel like part of their family."
  • "The entire staff is always friendly, helpful and professional!!"
  • "Everyone working at Aires was ready to help us and made us feel valued."
  • "The staff is very knowledgeable, courteous and polite."
  • "The customer service was great, and the ring looks amazing!"
  • "The customer service is second to none and they really make you feel right at home."

Cons:

  • "I assume they are not the least expensive shop in the area, but I don't mind because of the artistry and quality of their work."

Craftsmanship

Pros:

  • "You can tell they always go above and beyond for their customers and I will forever will be their customer when purchasing any kind of jewelry."
  • "The end result far exceeded my expectations and I am delighted."
  • "Chris took my wife's idea of one ring with all the stones and created a Diamond Master piece !!!"
  • "When I saw my new rings I was blown away by the craftsmanship! They are stunning and just added that extra sparkle to our anniversary celebration."
  • "The custom jewelry is beautiful and quality work."
  • "The craftsmanship produced was exactly what we had envisioned and was executed with skill.and professionalism."
  • "Their craftsmanship is excellent and they provide top quality customer service."

Cons:

  • "The saleswoman who helped me, Christine, was beyond gracious and so importantly, knowledgeable and patient."

Product Selection

Pros:

  • "Their store is elegant and features a wide selection of jewelry and watches."
  • "Absolutely incredible and well curated selection of exquisite jewelry in a wide variety of different styles."
  • "They have a beautiful selection of jewelry and time pieces and also have the ability to create stunning one-of-kind pieces."
  • "Besides wedding jewelry, they have a great selection of watches, bracelets, earrings, etc."
  • "The jewelry selection is admirable for any taste."
  • "Their offerings of beautiful watches was incredible."
  • "All the employees know the product lines and are able to easily guide you to a designer that best fits what you are looking for."

Cons:

  • "I’ve had Eastern European pieces restored and various unique carats of gold pieces updated here and am very happy with the work."

Value and Pricing

Pros:

  • "I look forward to working with Christine because I know she's always giving me a fair price and her recommendations have been perfect."
  • "They had it done a week earlier then I needed it and the price was very fair for the amount of work they did."
  • "Aires prices are very competitive with jewelers in the area and online."
  • "The prices are reasonable and they do buy gold."
  • "Aires had a price better than all others I checked."
  • "Very reasonable for the amount of time and quality as well."
  • "The pricing was more than reasonable for the excellent craftsmanship."

Cons:

  • "They’re wonderful people, honorable and fairly priced too."

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