"Every dumpling we tried was delicious, especially the soup dumplings."
"The seafood dumplings and the chicken dumplings, both were quite good, well prepared."
"Incredible tasting dumplings and steamed pork bun.!!"
"The soup dumplings with ginger sauce were so good!"
"The Xiao long bao (soup dumplings) are amazing here."
"The dumplings are amazing both steamed and fried!"
"The dumplings were indeed excellent."
Cons:
"Stick with the dumplings! We ordered $50 of food and none of it was good."
"Seafood dumplings were an unidentified grey mush inside."
"The soup dumplings were so salty we could barely eat them."
"I was a little disappointed because apparently all their dumplings, regardless of how it's labeled, have pork in them."
"The mushroom & vegetable dumpling was the only miss."
"Today, I got beef lomein takeout and it tasted like fish. It was completely inedible."
"Ordered the lunch special and some dumplings and notified the server of my nut allergy and confirmed that all was nut free. Seconds after leaving the restaurant, I called to check once again and the noodles in the lunch special have peanut sauce."
Service
Pros:
"The staff was super nice and attentive!"
"They were attentive and friendly."
"Staff was very nice and attentive."
"Great service and perfect for a quick bite in a busy area."
"Service was fast and friendly."
"The service was so attentive and speedy."
"Service was friendly and efficient."
Cons:
"To boot, an employee was sleeping at the table behind us—not exactly a nice sight when you are dining."
"The staff here was really rude to my friend and I."
"Food is very good but service is pretty bad."
"The surly girl at the front barks at the guests instead of welcoming them."
"Rude servers who will ask for more tip if it’s not 18% or over."
"She was taking our order while having a conversation with another employee and didn’t care to pay attention."
"One of the waiters chased me and my girlfriend out of the restaurant."
Value
Pros:
"The food is always great here and not expensive at all."
"Lunch menu is good value, the cold noodles and the sauce is surprisingly good."
"Meal for two with all the samplings came to $57 and then they gave is 10% off."
"Truly authentic Shanghai cuisine with extremely reasonable price."
"It was a very affordable dinner, too."
"And the price was so reasonable!"
"The prices are incredibly low, for me alone, only $ 16 dumplings and noodle soup."
Cons:
"The food itself was ok but the noodles were kind of bland and not cheap (just go to chinatown)."
"Additionally, the prices charged are excessively high for the mediocre quality of the food offered."
"Pre- charged gratuity: although the service was very fast and kind, I don’t like when you decide for me which is your tips."
"They included an 8 dollar mandatory gratuity fee for two people."
"Mediocre overpriced food."
"One of the waiters chased me and my girlfriend out of the restaurant after not having left enough by their standards."
"Very disappointed with my experience here... there were a couple of employees just sleeping on the tables."
Atmosphere
Pros:
"The restaurant is clean and has an enjoyable vibe."
"I enjoyed the intimate dining setting."
"The atmosphere when you enter is magnificent."
"Less emphasis on atmosphere - very lively and busy but clean, light and cozy."
"The atmosphere is nice. It's comfortable for a couple or for a group."
"Despite its small size, the Excellent Dumpling House offers an atmosphere that is cozy and welcoming."
"If you are craving a Chinese restaurant with the vibe and service of yesteryear, then this is your place."
Cons:
"This is a classic New York Chinese restaurant... served without a hint of charm."
"The restaurant was pretty noisy with a building Sunday crowd."
"Second, the interior was very shabby and rundown."
"Dingy paint & lighting."
"It is a dark hole of a restaurant but I don't go there for the design."
"While it's not the most modern looking place, there is a certain ambiance to it."
"Just OK. Read the reviews and expected to find a great Chinese restaurant in the neighborhood. If you’re not a Chinese food fanatic it’s OK."