"Their delivery service is great as well. We waited only 30 minutes for our food to be delivered."
"I want to thank you for delivering my order on stormy day!"
"Great customer service over the phone and my delivery driver was so nice."
"Delivery was quick..and the girl and the phone was very polite and well spoken ..delivery guy was cute and polite."
"They deliver FAST. I'm talking 15 minutes from order to your door, every time."
"Always great customer service. Fast deliveries and friendly faces!"
"They have the fastest delivery service when we decide to go that route."
Cons:
"Last order they forget my drink and that wasn’t the first time."
"Pizza Masters gave me a veterans day for the ages. I ordered a pie and soda, waited forty minutes, only to discover that they delivered it to the wrong home."
"Ordered food was ice cold."
"Hoping to get this resolved and to eat dinner, I quickly contacted Pizza Masters and was told the driver will come back to drop it off... It is already 10:30PM and received a call that the food is not downstairs but the soda is."
"Ordered a large pie and never received it."
Customer Service
Pros:
"The staff was very guest services orientated, I had a slight change in my order and they were able to fix it."
"The staff is always helpful and friendly."
"Staff is very friendly and service is quick."
"But the staff was kind and friendly, and very attentive and polite!"
"Wait service is very nice and attentive."
"The servers were friendly and willing to serve the customers."
"Staff was very attentive to our needs, as well as the other customers."
Cons:
"Staff is EXTREMELY rude and condescending."
"I spoke to a waitress, she didn't even look like she cared at all she had an attitude, I paid for my food already, I expect to get what I paid for."
"I have a very bad experience from there employees."
"Whoever handled my call spoke to me with a bad attitude."
"First I got overcharged and my food wasn’t right. When I call back I got meant with attitude."
"The person taking the order was rudely and disrespectfully."
"The lady that answered the phone was very rude and condescending."
Food Quality
Pros:
"Just moved to Bayonne and a neighbor told me about this place so I ordered the steak and cheese with onions and it was to die for amazing filled with lots of meat and onions nice and caramelized huge sandwich for the price."
"They've perfected the art of thin crust pizza and further balanced their creation with sauce and fresh cheese."
"Your non cheese pizza with veggies are amazing, Customer service is good, quality of food is amazing!"
"The chicken parm sub melted in my mouth."
"Mozzarella is fresh."
"Every slice, or pie is great."
"The food was great and I can not wait to try other menu selections in the future."
Cons:
"This experience with them was so horrible they cooked the pasta inside the aluminum pans everything stuck to the bottom.. white slice so blend and grease with no taste at all 45$ what waste of money."
"The chocolate cake was covered in mold."
"The eggplant was beyond oily it soaked into the bread."
"The buffalo chicken pizza was really greasy too much sauce too much blue cheese as well."
"The veal marsala pasta wasn’t al dente, wasn’t cooked."
"Crust way too doughy and I found a little tab in my bite that had instructions saying 'remove tab and seat spout' be careful what you leave in the food people eat."