Address: 360 Willowbrook Mall, Wayne, NJ 07470, USA
Phone: +19738908644
Rating: 4.6
based on 195 reviews.
Seating
Pros:
"The movie theater seats are modern, spacious, and heated for your full comfort."
"Seats were all recliners with heat."
"Extra comfy reclining seats with seat warmers, tables for food, and cup holder for beverages."
"Seats were great with recline and heat but a little too close to each other."
"Seats also have incline and heating options."
"The seats not only recline but they're heated and there's tray fo pull in front of you for your snacks."
"Every seat is a leather lounger with heated seats a food tray that slides to the side and front."
Cons:
"One of our seats was stuck in the recliner position."
"New theater was nice but i sit upright and the seat became uncomfortable after an hour."
"When I tried to move I was told I couldn't."
"Wanted to see Uncut gems but the movie theater had 0 seats."
"One thing that only disappoints me is the fact that the movie theater is new and It’s already sticky and dirty everywhere around seats."
"The seats were dirty. It had sticky substance but drinks or food all over the trays and cup holders."
"I thought they could be a little bit wider, I felt a little cramped in mine."
Cleanliness
Pros:
"Facility seems clean."
"Really clean, great food options and a Starbucks inside."
"It was sparkling clean and the staff was friendly and helpful."
"Beautiful theater. The restrooms are spotless."
"The one I was one, theater 7, wasn't huge and was very clean when I walked in."
"The inside of the theater was clean."
"Great place very clean."
Cons:
"The women’s bathroom was absolutely disgusting."
"The place is filthy. Garbage cans overflowing, theaters not services between shows, gross bathrooms."
"But after only being open less than a month the women's bathrooms are disgusting."
"The bathrooms are not the greatest. Gross at some level."
"We’re cleaning popcorn off the seats that was obviously there since yesterday, and our shoes are STICKING to the floor!"
"The floors were very sticky."
"Trash was over filled inside and once you entered the theater the entire place was trashed."
Staff and Service
Pros:
"The staff was very friendly and helped answer my questions."
"Staff is friendly."
"The staff was friendly and helpful."
"The staff is also super friendly, check in easy at the self service stands."
"Great service and very polite."
"Staff were friendly and helpful."
"The people are very friendly."
Cons:
"This basically tells me that the employees aren’t properly trained!"
"This movie theater is fairly new and that's clear from the confused look on all the staffs faces."
"Went to take advantage of their 'discount tuesday' promotion... NONE of them had any interest in breaking their conversation to help the TWO customers in line."
"Only lost a star because the staff there behind the counter is..well your typical high school level kids who were more concerned with talking than helping."
"The Downside is the rude staff."
"The staff has no clue what they are doing. they are all extremely rude."
"The most unprofessional staff i’ve ever encountered."
Value
Pros:
"The ticket was very very reasonable,$6.40 on Tuesdays and usually $7.00 for seniors."
"On Tuesday the movie is $6.50."
"Morning shows are under $6-7 and rest costs between $9-12 which are great."
"Better priced movie tickets and recliners than AMC."
"The prices were not bad."
"Pricing was very affordable which is hard to come by now a days."
"Thanks to their matinee Tuesday my husband and I actually saw a great movie for under $15.00."
Cons:
"All drinks are over priced and I go expecting to get robbed, but not by that much."
"Then I bought a jumbo yellow bucket of popcorn, with NO free refills."
"Overpriced food and beverages ($37 for 2 hot dogs, 2 sodas & 2 boxes of candy)."
"The only problem is that it is so expensive."
"The snacks were as affordable as movie theaters offer."
"There were no combo specials. Everything was al a carte."
"I was a little sad there was no popcorn combo..."