Bistro La Source Reviews Summary

Service

Pros:

• "The service is always great."
• "Service was very eager and good, but not at all polished."
• "The service was excellent and welcoming."
• "Service was great as well."
• "Servers are friendly and attentive."
• "The staff is always welcoming and helpful."
• "The staff was attentive, friendly, and knowledgeable about the menu."

Cons:

• "Service was also not that great as we had to wait 15 mins for someone to come to our table."
• "Service was also bad and unprofessional. The waitress was talking on the phone (with her air pods) and serving us at the same time."
• "Service was not - we got served an appetizer after everyone else finished theirs."
• "Keeping your customer uninformed is unacceptable."
• "We were standing at the entrance, close to the doors, for around 15 minutes with no communication as to when we would be seated."
• "Waited for our order for over an hour. Zero customer service."
• "Service only worth 5% tips because we used butter knives to finish our meal."

Food Quality

Pros:

• "Good friendly attentive staff serve up tasty food."
• "The food is great! Very tasty!"
• "The food is amazing, I would go back for that."
• "The burger was great too."
• "I loved the cassoulet, escargots and oysters and my guests enjoyed their meals as well."
• "The food and service here were both pretty good."
• "Food is delicious and lovely."

Cons:

• "Food was ok but forgettable."
• "Ordered the mushroom tartine I believe it was called with burrata ($17) and it was the worst burrata I’ve ever had in my life."
• "The rest of the menu items…all rather disappointing, especially given the price."
• "The French onion soup very bland with hardly any cheese."
• "The food we ordered was well below our expectations and certainly not worth the price."
• "Food was really bad and expensive. Not an authentic French restaurant."
• "The food was very bland, less to none seasoning I felt."

Ambiance

Pros:

• "They've excellent snowglobe outdoor dining option as well as cozy indoor dining option."
• "Very appealing place and looks great."
• "The ambiance is classic, modest and cozy."
• "Cozy French cuisine with indoor and lovely patio seating and free parking!"
• "A very cozy bistro with classic dishes well done."
• "Beautiful and cozy French restaurant in a historic building."
• "It's a really cute, traditional little space."

Cons:

• "Atmosphere: you’re sitting in a asphalt parking lot."
• "The outdoor area is not pleasant."
• "The giant extractor on the side of the building also drowns out any romance once you're sat down."
• "Seating outside is basically in the parking lot next to the garbage."
• "However, the cantilever umbrellas were not stable and during our visit most of them fell off - it wasn't even that windy."
• "We sat for 20 minutes at a bare table, no candle, no silverware or napkin, no water, no bread, poor lighting."
• "Inside, the space is very small and stuffy, menus are old and outdated, outside there's no music for ambiance."

Value

Pros:

• "Large portions and very filling."
• "The place is awesome. Food is really exceptional. Wines are great for the value."
• "Everything was really really good for its price."
• "The prices are very fair for upscale-ingredient French meals."
• "Their wine selection is top notch as well, and everything is reasonably priced - nothing but the best at Bistro La Source!"
• "Great wine list and the soave we ordered was delicious."
• "Always good service and good food. Love the wine selections."

Cons:

• "For $112 for two with 3 beers you can do much better at other places nearby."
• "The food is good but so overpriced."
• "The other item that we were not very comfortable with was the 20% service charge added to our bill, even though we were just a party of two."
• "The tipping point was the charge that showed on my credit card statement, which indicated a charge of $20.00 in addition to what we paid."
• "I was also very disappointed to see that the restaurant now charges a mandatory 20% tip."
• "The price was $30 which I thought was considerably overpriced."
• "Also, as a table of two, we didn't like that the 20% gratuity was already included. It almost felt like the staff didn't have to work as hard."