Tournesol Reviews Summary

Atmosphere

Pros:

• "The atmosphere of the restaurant is one of a turn of the century bistro."
• "COZY. QUAINT. CHIC. Was transported back to Paris for an hour."
• "The atmosphere is really fun and local."
• "Ambience is romantic, cozy, very authentic though Parisian-like."
• "The ambiance was lovely, with soft lighting and elegant decor that transported me to a cozy bistro in Paris."
• "The atmosphere is lively and fun, feels like you are actually in France."
• "It never feels overwhelming in terms of noise or foot traffic."

Cons:

• "The street was a little noisy due to construction."
• "The atmosphere was a little outdated. The dining room is tight."
• "Seating is tight and stuffy with no AC."
• "However it is too loudly inside the restaurant."

Service

Pros:

• "The staff is super friendly and straightforward in their recommendations."
• "Service was also wonderful for dinner...many special dishes offered in addition to the regular menu."
• "The service is second to none. The French beer is also cold as well as the beer glass."
• "The servers are really friendly and very attentive."
• "Service was warm, exceptionally friendly ... like eating in the French countryside not haughty Paris."
• "The service was very good and professional."
• "Service was great and I loved the music they were playing."

Cons:

• "The staff is extremely rude and disrespectful."
• "What turned us off is when the waitress was showing such an attitude when she can’t persuade us to still say yes to coffee."
• "The staff barely speaks English properly but they were proficiently at giving an abrasive attitude."
• "Terrible customer service, the waiter is quite rude."
• "Owner really got angry when I advised them to put a sign on the door or table or tell verbally when taking order."
• "They only take AmEx which is weird and annoying, but this place is wonderful otherwise."
• "After the terrible meal, they tell you they only take cash and Amex, so you have to go on a journey to find an ATM machine."

Food

Pros:

• "The dishes are refined with well put together mains and accompaniments without being overly fancy and always well executed."
• "The truest French restaurant with French waitstaff, excellent service, and a mix of specials and everyday dishes."
• "An amazing experience from start to finish, every time."
• "Ingredients top notch. Food flavorful."
• "Delicious French cuisine!! The Duck is my favorite dish."
• "The food was really good, fresh and well prepared."
• "The food and drinks are enormously authentic."

Cons:

• "Don’t eat here unless you want to get food poisoning."
• "I was served sour mushroom and veggie and fried beef.. think they had that dish out for a week and still served it."
• "The food is terrible. Burnt."
• "Found the steak too tough and dry for my tastes."
• "Overall, food was very nicely plated but lacking in flavor."
• "The food is horrible, my shrimp were burnt, I couldn't even eat them."
• "Two of the three courses were burnt enough to only taste like charcoal, steak horribly tough."

Payment Options

Pros:

• "Wine list selections are affordable."

Cons:

• "The only thing that can occasionally be inconvenient is they only accept cash and American Express."
• "Other complaints have been they only accept CASH or AMEX."
• "This place only accepts cash or American Express, we were informed at the end not at the beginning."
• "They take cash or American Express only but there is no sign and no one tells you."
• "Please note they only accept cash and Amex."
• "But the surprise was at the end when they only took either American Express or cash. Extremely odd."
• "They do not have a notice that says that they only accept cash or American Express."