Carlucci's Italian Grill Reviews Summary

Category: Italian restaurant

Address: 335 Princeton Hightstown Rd #14, Princeton Junction, NJ 08550, USA

Phone: +16099360900

Rating: 4.4
based on 128 reviews.

Service

Pros:

  • "Service was friendly and respectful."
  • "The staff were super welcoming and kind."
  • "Service was excellent..Tony was a great waiter."
  • "Their service is warm and attentive."
  • "The wait staff is attentive and very welcoming."
  • "The wait staff were very friendly and attentive."
  • "The service and staff are amazing!! They always go the extra mile to make you happy!!"

Cons:

  • "We felt rushed by our waiter. We did not linger and did not get dessert because we were not happy or comfortable."
  • "The service definitely is not as good as before."
  • "Most the staff were very helpful when we couldn't snag our server."
  • "The server spoke way too fast and it was difficult for any of us to understand him."
  • "Unfortunately, the servers seemed disorganized and were running around without clear purpose."
  • "Our assigned server appeared tired and drowsy, displaying no enthusiasm for his work."
  • "Service was awful, three different waiters came to our table, one had better service than the other two but our 'main waiter' looked like he'd rather be anywhere but there."

Food Quality

Pros:

  • "They even served my dog water with a few meatballs which was a very nice surprise."
  • "Chicken, salmon, and veal dishes all delicious."
  • "Both main dishes were fantastic and massive portion sizes."
  • "The fried calamari was excellent, very light and not chewy."
  • "The food was absolutely delicious and received praise from all of the parents and players."
  • "Every dish is phenomenal! Their puffy garlic bread is to die for."
  • "We thoroughly enjoyed every bite, from the flavorful salmon and crab cakes to the delightful puffy bread."

Cons:

  • "The food itself did not taste good."
  • "Ive gotten food from there twice now and both times it was terrible."
  • "I got the creme brulee and it was literally awful."
  • "Both pizza’s were extremely soggy."
  • "Terrible food. Bread was tasteless and dry, my dish was awful! the chicken tasted awful and the sauce was too salty and watery."
  • "The food was also very greasy and salty."
  • "The pesto was a dirty green colored watered down bland mess."

Atmosphere

Pros:

  • "Atmosphere was nice, outside sitting is also nice with plenty of shade."
  • "Decor was clean and tasteful, atmosphere was spacious and well lit."
  • "The atmosphere is really great."
  • "Great atmosphere and delicious food."
  • "Original Italian restaurant, with authentic atmosphere and interior."
  • "Great for indoor or outdoor dining."
  • "Great outdoor dining area and a very comfortable indoor space."

Cons:

  • "Decor is dated could use a upgrade indoors."
  • "You can see some of old decor or areas that could use a deep clean and or replacement and repair."
  • "The only reason for 4 stars for atmosphere was the closed in patio was how other guests got to the outdoor patio area."
  • "Tables in the enclosed outdoor area felt cheap and weren't balanced."
  • "Very crowded restaurant. Saturday night reservations with tables packed in every inch. Hard to converse with our party of four."
  • "There were flies flying around us in an air conditioned establishment."
  • "The ambience of the restaurant is OK and honestly, if the food was better, this could be a great place."

Pricing

Pros:

  • "Prices are pretty good."
  • "Very fair prices for what they actually give you, which is very good food (reasonably-sized portions, btw)."
  • "Outstanding and authentic Italian food, well priced."
  • "I was surprised to see we only spent about 70 bucks including tip for two people."
  • "What stood out to me, was the pricing, nothing over $15(that I saw) which I found extremely affordable."
  • "The chicken zizi was an affordable price and came with a large plate of food."
  • "Very fair prices for what they actually give you."

Cons:

  • "The food was way overpriced for what we received."
  • "Very rush them in and roll them out service. 100% discourteous service."
  • "Cheap service, cheap food, high prices."
  • "The price was not worth the service and food we were served."
  • "Had the special & it only came with 2 scallops & 3 shrimp with very little crabmeat! Asked manager about it & was told its counted! $30 for that."
  • "We were surprised to find an additional charge of $3 per dish for not ordering from the Mother's Day menu."
  • "Ordered 3 turkey clubs. I think they forgot to add the turkey. Each sandwich had one slice of turkey, and thick slices of tomato."

Management

Pros:

  • "The staff was super accommodating and friendly."
  • "David the manager took care of us."
  • "Recently had to arrange a celebration dinner on short notice for over 50 people. Carlucci's helped me from start to finish and exceeded my expectations."

Cons:

  • "Owner came as well who was worse than the manager saying we knew nothing about restaurant food."
  • "After waiting for our entrees for over hour and 50 mins, we asked for the manager. He came screaming 'we are busy, you don't like it then leave' and using f words, and puffing his chest and wanted to get physical."
  • "The manager was not only unapologetic, but also incredibly rude to us."
  • "Most unacceptable and horrifying behavior of manager here."
  • "Spoke to manager just to explain the issue who said they buy their fish already frozen and breaded."
  • "They accepted my card payment and when it was declined asked me to pay using another card which I did. However, the first card payment went through and now they are refusing to credit back that amount."
  • "We ran into an issue with our daughter winning a free pizza and us trying to use a coupon in the mailer."

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