Parm Woodbury Common Reviews Summary

Atmosphere & Decor

Pros:

• "It looks amazing inside. The atmosphere is upbeat and bright."
• "Very open and airy restaurant interior. Nice staff."
• "Lovely Italian eatery in the heart of Woodbury Commons."
• "The atmosphere... everything was amazing."
• "Ambience is like the 1970s vibe and cool."
• "An attractive modern venue with an Italian flair and not to mention a full service bar."
• "Okay so first off Decor- Awesome!"

Cons:

• "The only saving grace is the ambiance."
• "The decor was a mish-mash miss-match, with beach wood paneling, but a 1950 oldies music Jersey boys mob diner vibe, if that makes any sense."
• "Far from being an Italian restaurant... More like 60's theme."
• "The outside screamed chain-restaurant, and while it IS the food here is totally on another level."
• "Completely disappointed as it looks so beautiful."
• "The ambiance is average."
• "The garlic bread had a good flavor but was entirely burnt on the bottom and near inedible."

Service

Pros:

• "Service was very friendly and professional."
• "The lady manager was amazing, coming to our table to make sure we are ok."
• "First of all, the service and the waitstaff were professional and friendly."
• "Our server Elyssia was outstanding - she would have completely made the experience even if the food weren't delicious."
• "Nam my server was great and polite."
• "Britney (hope I spelled her name correct) was a bomb and awesome waitress."
• "The staff was indeed very friendly, affordable pricing not to mentioned the incredible food we indulged in."

Cons:

• "It’s been over 40 mins and we are still not seated despite half the restaurant with empty tables."
• "Service was not attentive and the house cab was awful."
• "They were too busy standing at the bar chatting and goofing around."
• "Service was slow, inattentive, plates were dirty and had to request several times for clean ones, some of our food never even came out."
• "Not very busy which was great but still took about an hour and a half to get our food and the staff was pretty rude."
• "Host at the front has no idea who came first, asking us instead 'who came first?'."
• "The service is exceptionally poor, and our waiter has not even come to check on us."

Food Quality

Pros:

• "Parm delivers consistently solid Italian-American classics like chicken Parm, spicy rigatoni, calamari etc."
• "The Chicken Parmigiana with slightly spicy pasta was delicious, as was the Greek Farro salad with goat cheese."
• "The food is delicious and fresh."
• "The fresh fried mozzarella was delicious and well seasoned, some of the best I’ve had around NY."
• "The food is amazingly delicious. IM OBSESSED."
• "The fresh mozzarella & garlic bread was delicious & that Penne Scampi was everything & more!"
• "The food was overall decent & satisfying with great portion and reasonable price."

Cons:

• "The rigatoni carbone was a huge disappointment. It was rich in flavor but again, salty and not comparable to Carbone."
• "Undercooked roasted chicken w/ lemon, eggplant parm was warm when served had a basil leaf on top with brown spots."
• "The food was overpriced and the quantity was minimal."
• "The lemon garlic chicken was a large portion but was very salty."
• "Food is better at your basic pizzeria restaurant for 1/2 the price."
• "The pasta was undercooked. It was chewy and hard. Didn’t have much flavor."
• "Food was extremely salty, pasta overcooked, vodka sauce overly spicy. chicken was dry."

Management & Staff

Pros:

• "There were 3 managers there that night, all 3 made it a point to check-in with us."
• "Thank you management team for running a great shop."
• "Management was also phenomenal & very attentive to their customers."
• "The whole establishment handled it very professionally and once again our waiter came right over to make sure we where okay after the incident."
• "We had great service and would definitely return to this location again in the future."
• "The service is awesome… they are polite and very accommodating…"
• "Very professional and kind staff."

Cons:

• "Front of house staff and management are horrible."
• "Your management and front of house staff IS AWFUL."
• "You are literally turning large tables of people away because your management sucks."
• "It's a shame that a single interaction with a hostess tarnished my view of a restaurant I once enjoyed."
• "Never returning to any Parm location."
• "This place needs new management and better training for their staff."
• "Upon entering the restaurant, I encountered a rude and verbally aggressive hostess."

Value

Pros:

• "Fairly priced wine, big meatballs and very tasty garlic bread."
• "Only the tiniest of wait times for a dinner seating on a holiday weekend."
• "The prices are reasonable."
• "It's delicious. Priced accordingly."
• "I felt the prices are true to the quality of food you receive."
• "The atmosphere and decor is beautiful."
• "Solid Parm location which serves the best eggplant parm you can get outside of your home kitchen."

Cons:

• "We paid $10 for mall parking."
• "The food was overpriced and the quantity was minimal."
• "Food was mediocre and price is too high."
• "Grossly overpriced average food."
• "The prices were more in line with a high end restaurant ($19 for both the pesto and the bolognese)."
• "My chicken Caesar salad was $25. It was the smallest salad I ever ate and the chicken was tough."
• "Stay away unless you want to eat bad, stale food in small portions for the prices...."