Address: 43 Hillside Terrace, Monroe, NY 10950, USA
Phone: +18457743340
Rating: 4.4
based on 112 reviews.
Atmosphere & Decor
Pros:
"Beautiful atmosphere and wonderful staff, owners and managers."
"The restaurant is so quaint and beautifully decorated and upscale."
"The restaurant is gorgeous and there is plenty of parking in a very quiet neighborhood."
"The atmosphere was really nice and the star incredibly friendly."
"The setting was warm and homey in this Victorian home turned restaurant."
"The restaurant is so cozy, especially all decorated for Christmas π."
"Ambience was excellent."
Cons:
"Temperature really high in each of the dining rooms."
"It was pretty obvious that the waitstaff were either completely overwhelmed or were so busy that our meager party of 5 was considered a write-off not worth worrying about."
"In fact, we felt we were under dressed."
Service
Pros:
"Top of the line service in an old world feeling of ambience."
"The food is wonderful old Italian style the people are the best it's just like being with your family in a gathering very attentive."
"Awesome servers and staff, very attentive."
"The staff and especially Becka were wonderful, even though the restaurant was very busy they made us feel like we were the only one's there."
"Service was on point. Special were amazing, hard time choosing because they all sounded good."
"The service was absolutely perfect which is so rare these days."
"The service is impeccable! We are always well taken care of and are never disappointed."
Cons:
"Yet i could barely get someone's attention to refill my glass."
"We sat down and did not see a waiter for about 20 min."
"They had one server for us who had at least 4-5 other tables so he was really unable to keep up."
"The staff wasnβt as friendly either, at one point while serving us the dessert the girl was literally tossing the spoon at us."
"It took 30 minutes to be served our salad."
"We waited over a half hour before our server took our beverage order."
"The food was very slow to come out."
Food Quality
Pros:
"The bill for all of this was just about 200 dollars. Itβs a steal for top tier, 5 star, classy Italian perfection."
"All the seafood dishes we tried and some of the best veal I've ever had."
"Food is always good."
"Their fesh made pasta amazing!!"
"Each dish delivers in full flavor and taste."
"The Black Angus steak is, by far, the best steak I've ever had."
"The food was spectacular!"
Cons:
"There wasn't one person who was satisfied with their dish."
"The food was not very appetizing nor visually appealing."
"Food quality and service were just not good enough for this price."
"Food was just ok... nothing to write home about."
"The calamari came to the table we thought they were onion rings because they were so large. They were very soft and chewy."
"The dish was ok, nothing that would make me order it again even if the price was reasonable."
"Calamari tasted frozen, not a fan of it."
Value
Pros:
"I am STILL getting phone calls about how GOOD the FOOD was."
"The serving was generous."
"They give FREE salad with entrees. No where does that anymore."
"Food was literally out of this world..One of the absolute best Chicken Francese dinners I have ever eaten in my entire life."
Cons:
"This place is insanely expensive."
"Menu is deceptive."
"Prices were insane. 2 adults and 3 small children was almost $300 with the tip."