Lucien's Reviews Summary

Venue

Pros:

• "The venue was outstanding!"
• "Their ballrooms are one of a kind, elegant and magical."
• "Very beautiful venue. They have this giant wall of windows in the ceremony Venue, with a bridge and waterfall outside of the windows."
• "The venue's chapel/ceremony can hold over 300 people and has great natural lighting with a gorgeous water feature in the background."
• "The venue's large halls can accommodate 300+ guests, making it an excellent choice for weddings, or other large gatherings."
• "This venue is absolutely stunning with gorgeous rooms."
• "The Lucien Manor is a beautiful venue!"

Cons:

• "For years I have driven past lucian's admiring the beautiful building. All I ever wanted was to go inside. However I'm sad to say after finally being invited to an event at lucian's I was extremely disappointed."
• "It was nice too loud in the chapel."
• "The room that the wedding was in had it all glass ceiling which made one side of the room very hot."
• "However, for a day wedding the hall to the right with the glass ceiling gets too hot to be comfortable as the air conditioning did not keep up for a mid day summer wedding."
• "The only downfall I saw was the size of the dance floor really couldn't accommodate the number of guests on our room."
• "The pathway towards the bridal suite was hazardous. Chairs were just all over the place, it was easy to trip and fall over."
• "Once inside we were told the ceremony was in an area where we needed to go out and it was raining."

Staff and Service

Pros:

• "The staff, bartenders, waiters & waitresses were friendly, courteous & gave the most attentive service."
• "The staff were incredibly attentive, friendly, and accommodating."
• "The staff is very friendly and courteous, the food drives me crazy when I cut through the kitchens to the reception rooms we're working in."
• "Customer service was A+. Shoutout to all staff at luciens manor but most importantly shoutout to our wedding attendee Chris whom was extremely kind & patient with us!"
• "The staff was amazing especially the two gentlemen who assisted my sister-in-law on her wedding day."
• "The entire staff at Lucien’s were helpful, kind, and on-point the entire night."
• "The entire team was professional, helpful, and kind."

Cons:

• "The service at the reception was very bad."
• "The first issue that I had was that there was no staff outside to greet you and direct you into the event space."
• "They ran out of food at the buffet as the last tables were being served."
• "Staff was rude. Management not as good as the Merion or waterfall which I will highly recommend."
• "Broke my front tooth on one of their Conolies while at my friend's wedding reception. They offered me no help even after the attendee verified how hard the Conolie was."
• "Service staff were extremely rude (one attendee was late as a result of her son's football game and the server said late people get chicken and no other options)."
• "The attendants didn't have any answers, just stood around and said 'it is coming'."

Food and Drink

Pros:

• "The reception hour included Lucien's fantastic layout of delicious selection of appetizers and the main courses/cocktails were five star restaurant worthy."
• "Appetizers were extraordinary and meal was delicious."
• "The food was amazing, our guests up to this day still talk about how great the food and the service was."
• "Attended a wedding and reception here and was impressed with the quality and quantity of food!"
• "The food is always delicious and seasoned just so."
• "The food was amazing, and desserts were amazing as well."
• "The food for the cocktail hour & dinner was SUPERB."