Crystal's Reviews Summary

Food Quality

Pros:

• "The food really is very, very good. Mexican, American- tacos, huge, fresh burgers, fajitas, salads, children’s menu. Desserts!!! Fresh guacamole."
• "Quality proteins, beans and rice."
• "Delicious homemade empanadas."
• "The chicken in the chicken quesadilla was delicious and the apple and beef empanadas were AMAZING!"
• "Best Mexican street corn I have ever had! Elote fries are a must try!"
• "The food was the most authentic that I have had so far in all of PA, AZ, and CA."
• "The food was SO delicious! I am extra picky about my Chile Rellenos and this was honestly the best one I've had in 10 years."

Cons:

• "The tacos were flavorless and the meat had no seasoning, not even salt, the burrito had no flavor either and the meat was stringy."
• "I really don't understand the love for this place. Again, great people and quality service but the chicken and pork where absolutely flavorless."
• "The meat was over cooked and dry."
• "This restaurant was an insult to Mexican cuisine and culture, I would not recommend."
• "I just personally wasn’t a fan. Growing up with this type of cuisine, I just felt as if it lacked flavor."
• "But there was only 2 very small breaded fish in each of my tacos."
• "The chicken tasted like it came out of a can."

Service

Pros:

• "The staff is super friendly and charismatic."
• "Very pleasant and outgoing staff await you."
• "The waitress was on top of it though, she was amazing."
• "Great service with genuine smiles, attentive staff without being overbearing."
• "The service is fantastic."
• "Staff are super friendly."
• "The staff was friendly and welcoming even of our pet gecko who has just gone to the vet."

Cons:

• "We experienced Poor waitress service."
• "Sadly, and probably not completely accurate usual experience, food arrived cold, service was slow, poorly, most likely due to 1 server and also acting delivery driver, attempting to handle both jobs,... alas unsuccessful."
• "After another half hour, waitress came out and said: 'You’re still waiting? They sent me to do a delivery and I thought someone would take care of you.'"
• "Others had longer waits than initially told as well."
• "Have waited over an hour just for refills, have had staff text personal numbers asking about tip amounts."
• "The staff was rushing...fries forgot them with order..same price with or without."
• "Aside from waiting about 40 minutes to get served, they served 2 plates then had to wait about 15 minutes for the rest of us to get served."

Value

Pros:

• "Entrees were huge for the cheap price of 10 bucks."
• "The portions were HUGE! Everything was delicious."
• "Prices are relative to the economy. BYOB, so they are saving you lots of dough."
• "Pretty good Mexican food and huge portions with fair prices."
• "Low to moderate prices- you get a lot for your money."
• "The food is amazing and priced reasonably!"
• "Good food at a good price."

Cons:

• "Good food & service. HOWEVER, they do NOT advise you that any extras that used to be free, now you are being charged."
• "Over $100 for 5 chips n queso..2 taco bowls with like one scoop of meat."
• "But $11 for chips n queso is ridiculous."
• "They are going to price themselves out of business."
• "Definitely not worth $35, I got a burrito and 4 chicken tacos and it was $35 absolutely ridiculous and a total rip off."
• "I thought it was a little pricey."
• "The portion size has been less and less, to the point where i don't plan on going back."

Atmosphere

Pros:

• "It's a great atmosphere to sit and eat."
• "It's the atmosphere and little extras they've added that will assure you go a second time."
• "Great atmosphere."
• "Crystal's is a great place, good food with an uplifting colourful atmosphere."
• "The atmosphere was warm and welcoming, plus they had a really neat smiling cactus."
• "Very nice atmosphere."
• "The restaurant is so beautifully decorated and authentically fun."

Cons:

• "The only reason I gave 3 stars for the atmosphere is because both times we were there it was really cold inside."
• "The lack of transparency regarding how long it would take my order to actually to be ready was incredibly frustrating."
• "We were the only ones in the restaurant and it took them 10 minutes to ask what we wanted to drink."
• "The place was packed on our second visit, so plan some time."
• "Their time management is terrible."
• "Service this time was not great."
• "The service was slow."

Menu Variety

Pros:

• "The menu is indeed varied."
• "A limited, but quality menu."
• "Here at Crystal's, you will love the food! Here you will find different Mexican foods like Elotè Fries and Chimmi Chongas!"
• "They have non-Mexican food choices for those who have family members that don't want to eat Mexican."
• "A various amount of choices of food."
• "There is a large menu with not only traditional Mexican food but also some other choices."
• "They have meatless options and non Mexican dishes for those looking for something else."

Cons:

• "Confused restaurant trying to be everything. Rice was basically uncle Ben's ready rice, carnitas tacos had no seasoning, but at least they were tender."
• "The fries were added to one and they were cooked not the same as before. Not as tasty and the sandwich we ordered was not as well put together as the last time."
• "Next visit I got there when they first opened in the morning. Got back to jobsite to eat and was disappointed. Dry and chewy meat.probably left from night before and reheated slices."
• "The burrito bowl was far from - I received a fried taco salad bowl with meat, tomato and onion."
• "Food is cooked well but missing that spice."
• "The only reason why they don't get five stars is so sadly they have taken the chile relleno off the menu."
• "Well, let's just say that is NOT Mexican food."