District Taco Reviews Summary

Ordering Process

Pros:

• "I like that they bring the food to the table so you don't have to get up again after ordering."
• "This location has touch screen ordering."
• "You can customize your tacos or burritos."
• "It was easy to order and pay at the touch screens."
• "The ease of ordering, either online or in store at a kiosk is something I wish all fast food places had."
• "It seemed the employees managed the flow very well with a very reasonable wait for ordering and receiving your order."
• "Was here just yesterday on my lunch break and loved the great fast service."

Cons:

• "Stop making everything so impersonal and leaving the ordering process to the general public."
• "The ordering kiosks are not great. You can't order items on the side."
• "She seemed frustrated with me not ordering myself."
• "Tried to order cheese on side, that option wasn't on the terminal."
• "The whole playing card system seemed kind of clunky."
• "It asks if you want to dine in or take out, but then all orders are packed for takeout."
• "The service took forever which I don't blame the specific people because originally the app did say it would be ready in about a half hour however after clicking the I am here and waiting button no one ever came out outside with the food."

Food Quality

Pros:

• "Each dish bursts with fresh flavors and high-quality ingredients."
• "They grill each tortilla after you order so everything is hot."
• "Great queso. And it is a much lighter fare than the usual mexican-style food we get."
• "The flavors were well balanced with all the needed ingredients which we have asked for."
• "The food is fresh, the service is great, and the price is right."
• "The food is extremely fresh, high quality, and made to order."
• "The food is excellent, the serving sizes are large and filling."

Cons:

• "The audacity to charge $4+ per taco for such mediocrity."
• "It was rather pricey for food that was maybe a small step above Taco Bell."
• "Burrito: all the cheese was in a clump at the top, all the meat was in the bottom."
• "The carne asada was extremely disappointing- tough chunks of meat rather than carne asada."
• "The carnitas were a little on the bland side."
• "The corn Tacos were very mushy and tasteless."
• "Genuinely some of the worst Mexican I have ever had."

Service

Pros:

• "Their service was phenomenal."
• "Friendly staff, overall. It was nice that they deliver your order to your table."
• "Staff were friendly, honest and helpful too."
• "Staff is kind and courteous which is really nice when you're there for the first time and aren't sure how to order."
• "Received our food fast and they even came to our table to check up on us!"
• "The staff are friendly and great with taking your order."
• "The staff at KoP was wonderful and prompt."