Soup Dumpling Plus Reviews Summary

Food Quality

Pros:

• "If you're craving authentic Chinese cuisine with exceptional flavor, look no further than Soup Dumpling Plus."
• "The beef udon noodles are THE BEST!"
• "The soup dumplings are incredible, the pan fried pork buns were delicious, the pork udon dish was really good."
• "The crab and pork soup dumplings was very flavourful."
• "The soup dumplings were insanely good – the skin was just right, and the broth inside was flavorful magic."
• "The food was fresh and delicious."
• "The soup dumplings and pan fried buns were absolutely delicious."

Cons:

• "I was a bit taken aback that the food was just okay."
• "When I returned several months later, the food was OK, but not as good nor flavorful, nor hot (temperature-wise)."
• "All the dishes were mediocre except Pan Fried Pork Buns."
• "The regular shrimp & pork dumplings were not as great..."
• "It was decent but then I find a long black hair in my fried rice!!!"
• "Crab meet soup dumplings didn’t have crab flavor. These were just pork soup dumplings."
• "The only dish I would not recommend is the mapo tofu (traditional Szechuan places make it more spicy and with more pork)."

Service

Pros:

• "All of the staff were super welcoming, big shout to Amy our server!! She went above and beyond."
• "The service was quick, and the restaurant was casual."
• "Amy, who assisted us, was incredibly sweet and went above and beyond, making the whole experience even more enjoyable."
• "Our server was Andy, he was great along with the rest of staff who were all hands in."
• "Service is quick and wait staff are always walking around and checking up on you without bothering too much."
• "Our server, Andy was phenomenal. He was always checking on us and made sure we were well taken care of."
• "Our server Amy was phenomenal! Consistent check in to make sure we were happy with our meal without being intrusive."

Cons:

• "Our seated spot was disorganized, loud, cold, and unclean."
• "The place was too crowded and they didn't have enough seats, so to make extra seats, they placed some seats on the outside and it was really dirty and congested."
• "I call the inattentive waiters over and show her it was in my food, she looks at my hair and then asks if I want another batch of rice I say no because at this point I feel literally sick to my stomach - no apology no nothing."
• "But it was messy since the soup was spilling out and tearing."
• "No service at all (I had asked for refilling hot tea for several times but the waiters were too busy to serve, and a waiter even rolled his eyes)."
• "The place is crowded and tight and the bathroom is FILTHY with no amenities."
• "We were on our way out when Andy came running behind us and loudly stopped us... He kept insisting on a tip and shoved the pen in our faces so we write it down."

Value

Pros:

• "Everyone who goes here knows the quality and taste is amazing. pricing is also very fair and affordable."
• "The lunch specials are only about $10 each, so our whole meal was a little over $20."
• "Great value, under $40 for 3 sets of soup dumplings and a scallion pancake wrap with beef, and a drink!? Unheard of value these days!!"
• "Prices are great! Can’t wait to go back."
• "In terms of price it is reasonable. We usually spend around 20 dollars per person when we come but always have leftovers."
• "The price was great! For four people, we ordered a total of 8 dishes to share and 3 drinks. The total before tip came to just under $90 which is amazing for the amount of food we got - we even took some home because we were stuffed."
• "Very affordable pricing."

Cons:

• "Occasionally long lines, highly recommend going during off hours."
• "A very crowded Shanghainese restaurant."
• "The food was not the best this time around either. Disappointing."
• "I do not suggest attending this establishment, if you are of Color…"
• "Ordered food, I called every 30 mins and was told that my order is on its way but refused to give me an eta."
• "For three plates we paid $70 the portions were small and overpriced."
• "Begging for a bigger tip is outrageous."

Ambiance

Pros:

• "The place's atmosphere was a balance of liveliness and silence, which was due to the fact that everyone, at least around me, was busy eating."
• "The food service and atmosphere AAA+"
• "The atmosphere isn’t anything special but it’s good for casual dining with friends and family."
• "The place has a cozy vibe, and the staff is super friendly."
• "The place had a very cozy and warm atmosphere."
• "The atmosphere was awesome and clean."
• "Ambiance wise it is a very casual, fast eats kind of place with equally fast service."