Wanderlust Burger Bar Reviews Summary

Food Quality

Pros:

• "I got the buffalo chicken sandwich, the chicken didn't fill the whole burger bun, but the buffalo and dressing combo was pretty solid."
• "I enjoyed my food and the atmosphere."
• "The best burger in Newark. Make sure you got the Truffle tater tots when you try it."
• "So tasty! I got the impossible burger and the Carton 077XX double IPA, a local New Jersey beer."
• "Sure, the burgers are good."
• "Burger was pretty good, so were the fries."
• "Ordered the Buffalo chicken sandwich, hands down the best Buffalo chicken sandwich I've ever had."

Cons:

• "Food is price and poor quality."
• "Food is way over-priced. Mediocre is a generous description."
• "For the really expensive prices ($30 for a burger), it’s not worth it."
• "The food and hygiene is extremely poor. I got sick for days after eating a burger there."
• "Undercooked burger patty. Soggy fries. Tossed the whole doggie bag after two bites."
• "Burger like $22 and dry as a bone with absolutely no flavor at all."
• "The chicken was far overcooked."

Service

Pros:

• "Drinks came out fairly quickly and the food actually got to us rather quickly as well."
• "The service was friendly and relatively quick at 15 minutes from time of order."
• "Service for the most part was friendly and quick in my experience I had."
• "The service was great as well as the food. I definitely recommend this spot if your ever in concourse C at Newark/New York International Airport."
• "Service was good! Terminal was not busy. Maybe about 20 people eating/drinking. Very pleased overall!"
• "Staff were kind."
• "Staff was really great too. Very fun people."

Cons:

• "Terrible rude and totally disinterested staff."
• "The service was extremely slow, people around me were even giving up on their order."
• "They don't warn you that it will take more than half an hour to get your food."
• "Non-existent customer service."
• "Demeaning the staff in a public setting is poor leadership."
• "Very poor service on top of being overcharged for my order."
• "Staff is working so slow. Looks like ok drugs."

Price

Pros:

• "I do understand you'll pay a premium for eating at the airport."
• "I think the prices are fair for traveling."
• "First, you have access to a clean environment, power outlets, USB power as well, iPad enabled ordering and a friendly staff."

Cons:

• "Stay away. Massive ripoff. Burger, fries and a beer $35."
• "Food is way over-priced."
• "Extremely overpriced."
• "Less of a place to buy a meal and more of a place to pay $50 to wait hungrily for an hour before eventually giving up and running to board your flight."
• "Prices were incredible…even for airport food."
• "A coke and burger will cost you close 30 bucks!"
• "For just the 2 burgers and the tip, it was about 60 dollars."

Ordering System

Pros:

• "Ordering is very easy with kiosks."
• "Plenty of places to seat. Easy to order: all done online."
• "Ordering is very easy with kiosks and my beer arrived two minutes later with friendly service."

Cons:

• "Very poor service on top of being overcharged for my order. Several technical difficulties due to a poor and lazy attempt to replace wait staff with an iPad."
• "The kiosk when ordering the wander burger did not give you options for no onions or no pickles."
• "I used one of those iPads at the gate. It asks for your flight information which I provided but it doesn’t appear they do anything with it."
• "Couldn’t even get anything without going online, so no phone service or WiFi and they won’t serve you!"
• "Absolute garbage system where you have to log in and order online."
• "Waiter was unable to find me to deliver the food even though everything is ordered through an iPad."
• "We tried to get food to go. We watched as a food preparer ate food from the food station, another worker blew their nose and went back to preparing food without washing their hands."