The Habit Burger Grill Reviews Summary

Food Quality

Pros:

• "The Santa Barbara Char burger was juicy and fresh."
• "The taste of Burgers were amazing, not greasy as many other burger places."
• "Excellent burgers with fresh ingredients and good bread."
• "The best, juiciest burgers I've had in years."
• "The food is amazing and my burger always comes hot and delicious 😋."
• "The burgers here taste the way a burger should."
• "Delicious chicken sandwich with fresh toppings, crispy onion rings with buttermilk ranch, and a mocha shake so good I wish I ordered two!"

Cons:

• "The burger was thin, dry and tasted like it had been frozen for several months."
• "$13 for a bacon burger and fries and drink, reasonable right? Not when you get a frozen patty overcooked, dry and half the size of the bun it came on."
• "The golden fried chicken sandwich has so much sodium I got an instant headache."
• "The Burger was not good and they Re-heated the burger on the grill top."
• "The burgers were burnt and tasted like charcoal."
• "The burger was super bland, as if they've never heard of seasoning or flavor."
• "The burgers are paper thin and they make up for it by putting a ton of lettuce on them."

Value for Money

Pros:

• "Great taste and great quality comes at a very reasonable price."
• "With fries and drink was still under $12, great value!"
• "Definitely one of the best bang for your buck burger spots."
• "The burger and fries were good and surprisingly very inexpensive."
• "It was reasonably priced and tasted charcoal in the burgers."
• "The prices are reasonable."
• "A perfect balance between cost and taste."

Cons:

• "I wasted $12 in burger meal and waited half an hour and got cold burger."
• "First time using and one of the worse. I will never use it again. They didn't send a complete order and they didn't refund the money either."
• "I ordered a combo meal & I was charged $4.00 for the sweet potato fries & I was charged for the drink just because I didn't get regular fries, which is ridiculous that I had to pay almost $16.00."
• "It’s more expensive than Burger King, and not even half as good at the same time."
• "But it's way too expensive for what they're selling, and it just...wasn't good."
• "All in all the food was good, but I honestly don't feel it was worth the price for what I got."
• "But it's way too expensive for what they're selling."

Service

Pros:

• "The staff was friendly."
• "Customer service is very friendly."
• "The staff was fast, dining area was clean and my order was correct."
• "The worker there was hilarious and made the visit very pleasant on a cold rainy day."
• "Even though my order was swapped with someone else's, the manager, Mike was so kind to fix everything right away and even provided me with a free shake for the trouble."
• "I was blown away by the manager on duty."
• "The staff was very friendly and the food was served quickly."

Cons:

• "I placed an order for delivery on their ap. No show, no call."
• "There was no part of the three items I ordered that was correct."
• "One previous time it was way overcooked and very dry."
• "NO ONE preparing the food were wearing masks and talking while making my sandwich."
• "The service was bad too. Had to wait 7 mins b4 I was even acknowledged by the Spanish manager."
• "We walked in at 8 o’clock and they refused to serve us unless we want to take to go even though google said they close at 9:00 p.m."
• "The staff do not listen to their customers, which leads to them putting in the orders wrong."

Cleanliness

Pros:

• "The whole restaurant was really clean and organized."
• "This particular restaurant was also very clean every time I've gone."
• "Staff was very friendly and place was super clean."
• "The staff was so friendly and the restaurant was immaculate."
• "Every time I come to this location the food is fantastic and the place is spotless."
• "This place was great! They were super clean, had great social distancing parameters and the food is delicious!"
• "The dining area was clean and my order was correct."

Cons:

• "Most of the tables had not been cleaned and still had crumbs and used napkins etc. on them."
• "I usually don’t write reviews but I felt like I had to share. I opened up my salad and sitting on top of it was a huge fly."
• "Onion rings not fresh, looked burnt and old."
• "The kids cheeseburger was missing the cheese."
• "Got my order wrong, went to back to get the right item and they STILL made it wrong!!"
• "Tried going today, it’s almost an hour past opening time and they still aren’t open."
• "They got both by order and my friend's order wrong so there's that."