Once Upon A Child - Deptford, NJ Reviews Summary

Store Layout and Accessibility

Pros:

• "The merchandise in the store is great, with an incredible selection."
• "They have everything from winter coats to rain boots to swim suits to holiday outfits and themed shirts to baby gear, as well as regular year-round wardrobes."
• "Everything is sorted by size and color, boys and girls, very clean and organized making it extremely easy to find specifics without waisting time shifting through the racks of random items."

Cons:

• "The store is packed with clothing and toys which makes it a bit difficult to get around especially if you have a stroller."
• "Just too close together and with such a large crowd that was there it was a tad uncomfortable."
• "Only thing I would say needs some work is the way it’s set up there’s not enough room to walk down the isles."

Product Quality and Selection

Pros:

• "I've been able to purchase high quality used and brand new clothing and shoes some still with tags on them for a very low price."
• "The clothing looks brand new and most are name brand!"
• "They had a huge selection of varied sizes and in great condition."

Cons:

• "I went the other day to buy a pair of sneakers for my son. I found 3 pairs but they smelled like cigarettes and cat urine."
• "Not everything is in good condition there."
• "Most of their shoes were obviously worn, has dirt on the bottom of them & also is a bit dirty on the insides."

Customer Service

Pros:

• "Drop off your gently used clothing for cash! It can take awhile so shop around while you wait or they will text you and you come back (which is awesome!!)."
• "Clean and organized store. Very pleasant staff!"
• "New girl I believe her name was Gianna had great customer service skills!"

Cons:

• "The staff here are not friendly."
• "The girls working there are also not the most pleasant, with the exception of a few."
• "The manager amy is very rude and lied to me about 2 items in the store that were on hold."

Pricing and Value

Pros:

• "Good finds @ great prices but you have to look well."
• "Overall the pricing seems reasonable."
• "Tip is to get a blue bag from the store and go Tuesdays to get 15% off. Staff is super nice."

Cons:

• "So they're selling one toy for twice the amount they gave me for all 4 toys I sold?"
• "Took 5 new articles of maternity clothes here and didn’t even get $5 for them."
• "I sold 30 items for $43."