Saggio Reviews Summary

Category: Southern Italian restaurant

Address: 827 W 181st St, New York, NY 10033, USA

Phone: +12127953080

Rating: 4.4
based on 172 reviews.

Service

Pros:

  • "Staff and bartender are extra nice and if you order at the bar the bartender will come to your table and introduce the wine."
  • "Great wait staff."
  • "Our only complaint is that while all servers were very friendly, the service was extremely slow."
  • "When attended to the service is professional and warm/welcoming."
  • "Staff is always friendly, attentive and helpful."
  • "The service was awesome, they’re very welcoming here and the prices are very reasonable."
  • "The wait staff and service were both impeccable!"

Cons:

  • "Our immediate waiter was sweet, but the service was incredibly slow and the attitude from the 'manager' was just uncalled for."
  • "The service is a little too rushed. They don't let you enjoy your food."
  • "We waited 25 minutes without being noticed by a waiter."
  • "We sat for awhile, long enough for us to chose a beverage, appetizer, entree, change our mind on our entree and then time to even second guess our new decision of entree as well as use the restroom before we were even able to order our drinks."
  • "A manager who always wears a cap who puts attitude before customer service."
  • "The waiter was so disengaged & rude."
  • "Service sucked but maybe she was having a rough night."

Food Quality

Pros:

  • "Delicious daily specials made up our choices with caprese salad to start and a salmon pasta in pink sauce and a cod special for our dinners!"
  • "Fresh pasta fresh everything."
  • "Their homemade pasta was AMAZING."
  • "The food is exquisite."
  • "Yummy homemade noodles, first rate sauces, terrific fried calamari not over-fried."
  • "The food is very delicious and filling."
  • "The food is consistently incredible."

Cons:

  • "The mushroom crostini had cold cooked mushrooms that looked straight out of a can."
  • "Absolutely disgusting I ordered penne alla vodka and garlic bread on uber eats the chicken was rock hard."
  • "We ordered takeout, two orders of penne w vodka sauce and chicken. It was horrible the chicken had a strange taste, and the pasta was bland."
  • "The Mac & Cheese was plain pasta with literally two slices of American cheese on top of it...!!"
  • "The chicken parmesan was tough and in serious need of seasoning."
  • "The salmon was not a good cut of fish."
  • "The steak was sliced before being cooked, and each slice had a different temperature and taste, ranging from completely raw to well done and from too acidic to unpalatable."

Ambiance

Pros:

  • "The atmosphere of this place is five stars."
  • "The ambiance is nice and romantic."
  • "Their little igloo set-up in the garden of the restaurant is great way to wine and dine."
  • "Cozy atmosphere and friendly service make this a great place for a date or get together with friends."
  • "The atmosphere makes you feel like you’re far from a bustling city."
  • "The atmosphere is a low light with a candle light between you and another person sitting across from you."
  • "Wonderful Rustic Italian, with a romantic, Tuscan style atmosphere that delights and warms the heart."

Cons:

  • "One of the few negatives is the fact that it's gotten so popular over the years, that it can become very crowded for dinners...it's almost *too* cozy."
  • "The interior could use some work. Feels a bit constricted."
  • "The place is TIGHT. How do they sit couples in the booth meant for like 4 people."
  • "Crowded, uncomfortable and loud."
  • "The place is absurdly overcrowded."
  • "I'm knocking elbows with other people at tables!"
  • "The lighting is so dim that it's hard to read the menu inside - but I love that!"

Value

Pros:

  • "It is italian food and it is so reasonably priced that its great for everyone!"
  • "Fair prices and a delicious wine list."
  • "Delicious and inexpensive."
  • "The prices are perfect, the food is amazing, the ambiance is cozy and comfortable."
  • "The ambiance is lovely and prices are very reasonable."
  • "Priced very reasonably for the quality, superb flavors and dishes."
  • "The food is so fresh and fantastic and affordable!"

Cons:

  • "A bummer because the market price lobster made the dish fairly expensive."
  • "Not worth the price though."
  • "For $35 to buy a penne vodka that I can make 20x times better at home and calamari they was incredibly fishy smelling it was not worth a penny I paid for."
  • "The food was great, but overpriced."
  • "The food is overpriced and not that great for them to have attitudes of dismissiveness toward their customers like that."
  • "The food is way too expensive for the quality they offer and they impose you to pay a 20% tip."
  • "It all came out to $72.95! What a waste of $73 dollars."

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