Puzzle Theory - Escape Room Reviews Summary

Puzzle Quality

Pros:

• "Really well done and challenging but not to the point of being frustrating."
• "There was a cool mix of puzzles, and you have to carefully observe everything in the room because it all has a clever purpose."
• "The puzzles were solid and well-crafted and were challenging without being frustrating."
• "The puzzles were very well thought out, interesting themes, challenging as well!"
• "Clever puzzles that were difficult but make sense."
• "Puzzles were challenging and fun, hints were minimalist to help you just enough to progress without being handed the answer."
• "The puzzles in all the rooms are enjoyable and fun."

Cons:

• "Finally the clues could have been a little more clue and less just telling you how to complete the puzzle."
• "How to finish a puzzle wasn’t always obvious."
• "The puzzles were a little easy."
• "For a few other puzzles, we’d be stuck at a point where only one or two people could be doing something and we’d all have to wait for that person to be done."
• "The clues for *some* puzzles (but only a few) were a little all over the place, and didn't really 'match' the lock."

Staff and Service

Pros:

• "The two employees were so nice and they were very patient with our ridiculous crew."
• "The staff was very cool and helpful."
• "Super nice staff and interesting story lines."
• "Ryan was an awesome game-master. He was funny and enthusiastic."
• "The staff were very friendly and the whole place was very clean."
• "Peter was awesome, friendly, helpful and knowledgeable."
• "The game master was friendly and helpful and shared a lot of information with us about puzzle theory and nearby rooms we might want to check out."

Cons:

• "Staff was courteous and knowledgeable."
• "Our helper was fun and informative without being invasive."
• "The guy who was our game master was super nice and cool and he helped us a lot."
• "Our game master was attentive and friendly."

Value and Pricing

Pros:

• "For a two-person escape room, the pricing is extremely reasonable for what you receive here."
• "These escape rooms are all challenging, intuitive and worth every penny you pay."
• "We also liked how affordable the room was and felt it was an excellent value for the price of admission."
• "Trust me, you're getting what you pay for."

Cons:

• "It’s just not worth $27 per person."
• "In my opinion, it’s just not worth $27 per person."
• "I gave it 4 stars because the bathroom was pretty dirty. Need to clean better for clients and its a little pricey."
• "Price is a little high for a group of 5 but the kids had a lot of fun."

Facility and Atmosphere

Pros:

• "The rooms were very well thought out."
• "The build quality of the heist puzzles were great."
• "The place is very well run and clean."
• "Excellent set dressing and atmosphere."
• "The props, music, and lighting all added a scary mood to the rooms."
• "The decor was very well done. It was an immersive experience."
• "Environment was pretty immersive and puzzles was well designed."

Cons:

• "The rooms were quite small for our group of 4 can't imagine squeezing 6 players in there."
• "The room was a little small overall, 4 people would have been tough to fit."
• "Billed as multi room it really wasn’t."