Dibbs BBQ Reviews Summary

Category: Restaurant Philadelphia, Pennsylvania

Address: 5617 Lancaster Ave, Philadelphia, PA 19131, USA

Phone: +12158766500

Rating: 4.5
based on 107 reviews.

Food Quality

Pros:

  • "The ribs don't need the sauce on them they are tasty like thatπŸ‘ŒπŸ½πŸ‘ŒπŸ½, side I had were the bake Mac tasty cheesy."
  • "The Mac and cheese and greens were good."
  • "Delicious corn bread."
  • "The homemade potato salad was so very very good."
  • "The collards were prepared with care."
  • "These ribs are dancing with flavor."
  • "Their brisket is hearty, tender, and flavorful."

Cons:

  • "Greens were under cooked and had a lot of stems. Potato salad was not cold and had large chunks of uncut potatoes throughout."
  • "The vegetable beans were ok but on the sweet tasting side."
  • "Collard greens could've been more tender they probably needed to be cooked a little longer."
  • "The green were not cooked all the way and hard & the Mac had no flavor."
  • "The beef ribs were overcooked and dry."
  • "The brisket was a bit tough and again, needs more seasoning."
  • "Ribs tough as hell. It was like shoe leather."

Service

Pros:

  • "Service was Outstanding."
  • "The Service and employees were kind when you arrive for your food."
  • "The staff is always professional."
  • "The staff is so friendly."
  • "Great customer service and the food was DELISH!"
  • "The service was very friendly and inviting."
  • "Service was also excellent and they seem genuine and friendly."

Cons:

  • "Will I return...No! prices too high for the quality of food received."
  • "The wait is horrible the food was not very good and the staff seems extremely confused."
  • "The wait is ridiculous. Customer service was not bad. I'm given them a 2 because of the wait(1 hr and 22 mins)."
  • "The wait is horrible and the staff seems extremely confused."
  • "They're poorly organized."
  • "The service was very slow but the servers were very nice and cordial."
  • "The service was very very slow. The staff was unorganized and gave people the wrong/incomplete orders."

Management

Pros:

  • "You can tell it's a family owned establishment and they care about what they serve."
  • "Make sure you call before you go to make sure they still have what you want; apparently many people know of Dibbs's excellence."
  • "Nothing but love & respect for Dibbs!!"
  • "Your satisfaction is important to them and it shows."

Cons:

  • "It's evident from being out of nearly everything 3 hours before closing time, especially when only open 2 days a week, this is a poorly managed establishment."
  • "We won’t be back agin."
  • "Sorry I can't spend my money with someone who has no empathy for a customers concern..bye bye."
  • "Not enough manpower since Chanel 6 featured them."
  • "I will take a break."

Value

Pros:

  • "The prices are reasonable… well to me anyway. I’m not counting what’s n your pockets."
  • "It's worth the visit and good value for the money."
  • "The food was very affordable which is a plus in my book. Delicious and affordable++++"

Cons:

  • "I spent $60 for food that I didn't enjoy."
  • "Food was good however my sides were tiny for a $27 brisket platter..called to inform them and was greeted with a ho-hum attitude."
  • "The food is definitely overpriced and the portions are small."
  • "I paid 85 dollars for three rib platers and never again!!!!"
  • "The platters were skimpy for the the prices we paid for 2 platters (74.00)."

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