Address: 194 Buckland Hills Dr #2002, Manchester, CT 06042, USA
Phone: +18604143606
Rating: 4.7
based on 188 reviews.
Escape Room Experience
Pros:
"We had a great time it was my bf first time doing an escape room."
"Steve, the employee who assisted us, was knowledgeable, enthusiastic, and helpful with the rooms and the process."
"It’s was AMAZING! I’ve been to many escape rooms but ‘Escape From Alcatraz’ at All in Adeventures Escape Room was definitely the hardest but fun-est one!"
"The staff is friendly and knowledgeable."
"Clues are logical and well thought out. You're not just randomly guessing at solutions."
"Our game master Aidan was super great and extremely funny."
"The people who work there are extremely friendly and will help you with anything you need."
Cons:
"For the love of God don't waste your money here go-to puzzle theory the dudes who work there care unlike this place."
"Most escape rooms I’ve been to in the past were themed rooms from top to bottom with a story. This lacked every bit of that."
"It is not immersive, there are just some posters on the wall and it is not clear when you move to the next level."
"Staff was friendly, but place overall was not very high-tech and technology should have been checked beforehand."
"There are much better escape rooms than this one in Connecticut."
"The room we did was supposed to be for 8 people, but it was small for our party of 6."
"One of our locks didn’t work and cost us 10 minutes."
Facility and Accessibility
Pros:
"Everyone was masked and the activity was Covid-compliant for a mini bday celebration."
"The place was super clean and very organized."
"The set itself seemed clean & safe."
"The facility was clean and COVID precautions were taken."
"This place is very inclusive and does their best to assure it’s accessible to people of differing abilities."
"The staff were amazing. They spent time with the kids making sure that they understood the concept."
"Parents of Children with disabilities - please know this place, and in particular Ken, make this experience inclusive and fun! :)"
Cons:
"The sears store is closed the only handicapped entrance is in the middle of the mall on the second level entry."
"The party room that we rented for after the escape room was very tiny and hard to move about even with the exact number of people that was allowed."
"There were no garbage cans though."
"Note they don’t have a bathroom so use the one in sears first before you get locked up."
"No music, no sound effects, and you're basically in little sections of the space rather than completely enclosed walls, meaning you can hear other groups."
"The room was loud as the walls don’t go all the way up so you hear other people and unfortunately we had loud neighbors."
"There are no ceilings above each of the room which made it difficult to think and communicate."
Customer Service
Pros:
"Keniy did a wonderful job introducing us to the room, giving us hints when we were stuck."
"Aidan was a perfect host and made the escape room something we will never forget."
"Had an awesome time in the zombie apocalypse room. Staff was helpful, friendly and engaging."
"The manager was very attentive and helpful."
"Josh was really nice and helpful when needed, he’s an awesome guy."
"Ken in Manchester is a really nice and helpful guy :D"
"The staff was amazing and helped guide us through the game."
Cons:
"Saw the manager yelling and swearing at an employee very unprofessional telling an employee to do it himself when asked for help."
"The new manager josh is a joke if he treats the employees like that never again."
"Staff doesn't care. (didn't respond to clue requests)"
"The one staff member that we encountered had a nasty attitude from the very beginning."
"Staff immediately got loud and told us we were 'ungrateful' and that they 'have no control over being understaffed due to a pandemic.'"
"The worker was friendly about it and felt bad but then we kept running into more roadblocks and the worker didn’t even know what the next clue was."
"When asked why no one was notified, was told it could've been a technical glitch and there was nothing they could do about it."
Value for Money
Pros:
"I would highly recomend this place for people who love solving puzzles."
"The rewards program is nice to receive discounts after multiple visits."
"Money well spent, great time with close friends."
"Also, loved the discounts available!"
"Highly recommend to anyone who likes a challenge and enjoys solving riddles and puzzles!!!"
"Great experience and a must try for all ages!"
"Was a good time where everyone was able to take part and solve the clues."
Cons:
"For what you’re paying it’s not a great escape room."
"Don't waste your money here."
"We felt like we wasted $60."
"It was $160 for 8 people for 50 minutes of being stuck in a tiny room at the mall."
"At $22 per person for 50 minutes, it could have been better."
"All in all, was it worth $30 per person? It all felt too generic and 'cookie-cutter'."
"This seriously lacked creativity and was not worth the almost $200 it cost to play for 7 of us for 50 minutes."