Primanti Bros. Restaurant and Bar Reviews Summary

Food Quality

Pros:

• "The BBQ Bacon cheeseburgers tasted great and affordable prices."
• "We ordered three different sandwich meals, all of them Delicious and cooked perfectly, huge, with fries and coke slaw."
• "The fries were very crispy, but overall the food was flavorful and worth the price!"
• "Had the PB Reuben and it was delicious."
• "The food was great. Mozzarella wedges are terrific, super hot, crispy and actually taste like cheese and not 'plastic'."
• "Food was much improved over previous visit."
• "Always a great time here, really good food."

Cons:

• "Food was average bar food, but large portions."
• "This particular location skimps on the meat compared to other PB locations, they also raised their prices while skimping."
• "The chicken wasn't great. It filled my hunger pains but the taste was average at best."
• "The food was just lousy. Tasteless and bland, the burger was luke warm, and the bun, which is just sliced Italian bread, crumbled so badly I had to eat it with a fork."
• "Took one but and could not eat more. Slimy, tasteless and bland."
• "The food was cold, unseasoned and somewhat undercooked."
• "The food was subpar at best and lacking any true distinguishing characteristics."

Service

Pros:

• "Good selection of beers and drinks, great staff and good atmosphere."
• "Amanda provided excellent service. I'm glad I went."
• "The food is always delicious but our waitress Amber was amazing!"
• "Great atmosphere and the server couldn't have been more top of things!"
• "Staff was outstanding. Pleasant and comical."
• "The staff was extremely accommodating and pleasant."
• "We had a male server and his service was exceptional (and was refreshing, as we don't often seem to have positive service experiences in the area.)"

Cons:

• "The service I got from the waitress was the reason for my low rating."
• "Don't bother going. They aren't interested in seating or serving you."
• "The service was ok, the server wasn’t the best but wasn’t the worst I ever had."
• "Service isn't good at both locations I tried."
• "Service was slow my food sat under the heaters for a solid 15 minutes before it was brought out to me."
• "The worst Customer Service Ever. We ordered $64 worth of food and never received it our food at Home Depot, nor were we reimbursed."
• "The service at this location was pretty poor, and many of our party were not that impressed with their meals."

Cleanliness

Pros:

• "The fireplace always gives it a warm feeling."
• "Definitely recommended to everyone."
• "Roomy interior."
• "It's bright, clean, and refreshing. It looks like the love child between a Buffalo Wild Wings and a Primanti's. That's a good thing."
• "Nice place. Sports Bar like. Large TVs on the back wall and above the bar."
• "The atmosphere is really cool especially with the TVs everywhere."
• "It's a place everyone knows your name, for it's a real 'Cheers' and not a sitcom and surprisingly a franchise."

Cons:

• "Tried to give them a second chance a year+ later and the floors were disgusting and covered in food and garbage."
• "The counter tops were sticky and most tables were not cleaned."
• "Very dirty, looks like they haven't cleaned the shades or the window sills in months."
• "Place was not cleaned, food on floor."
• "Another employee was eating her food and didnt wash her hands and started serving food."
• "Table was dirty when we were seated, nobody came over to clean it."
• "Everything fried tasted like the fryer oil, which tasted like it should have been changed a month ago."

Value

Pros:

• "The portion sizes for the money are almost unbeatable."
• "For the price it is a good deal."
• "Staff was very friendly and food was great for the price."
• "Food is fantastic and the prices are very affordable."
• "You do get a lot for the money."
• "Great bogo deal I scored."
• "The service was very friendly, and the cost won't break the bank."

Cons:

• "Went two times since they opened! Took forever to be served!!"
• "The price has not [changed despite the food quality going down]."
• "A bit pricey for the quality of food."
• "Definitely not worth the money and definitely not returning."
• "But food is lousy, no flavor. Burnt fries, juice had no flavor."
• "Worst 40 bucks I've ever spent."
• "The last few visits the place has gone down hill... the food was terrible."

Atmosphere

Pros:

• "Good selection of beers and drinks, great staff and good atmosphere."
• "Great people and nice atmosphere."
• "Nice Pub with Good Ambience."
• "It's a very friendly atmosphere with a lot of personality from the locals."
• "The atmosphere is really cool especially with the TVs everywhere."
• "It's a place everyone knows your name, for it's a real 'Cheers' and not a sitcom and surprisingly a franchise."
• "This is a great spot for some good food and drinks with friends on friday nights."

Cons:

• "It’s not a very lively place."
• "Even worse was the music was so blaringly loud that the waiter couldn't hear my order."
• "It was clear they were severely understaffed and in the weeds."
• "The Texas Roadhouse right next door was packed with a 1 hour wait and this place was half empty and now I know why it makes sense. They really need to make some changes."
• "Also, at this point there were some people at the bar (parade day had just ended) that were having a rather loud argument."
• "They weren't staffed properly, the place was a mess, and it was almost empty."
• "Our waitress was extremely RUDE and CONDESCENDING!!!"